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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Tarping and Board Up Services

1/24/2019 (Permalink)

Storm Damage Tarping and Board Up Services Tarping and boarding up a storm damaged roof or structure can prevent further or secondary damage until repairs can be made.

Fallen trees, fire, high wind and hail storms often cause roof damage. Safety should be your primary concern. Initial roof assessment should be completed from the ground as damage is not always visible. If you suspect damage to your shingles or structure, contact a professional immediately. And In the event of major roof damage, vacate the premises until it has been determined that it’s safe to return.

SERVPRO of Missoula can provide emergency roof tarp installation to prevent further damage. Tarping the roof will prevent secondary damage while the roof is inspected and repaired. Our professionals use approved board up techniques to minimize further damage and secure your property and protect the building from weather, animals and illegal entry. When disaster strikes your Western Montana home or business, SERVPRO of Missoula is ready to respond immediately with your roof tarping needs.

Other Related Storm Services

  • Overview of Storm & Flood Services
  • Water & Storm Damage Tips
  • Disaster Recovery Team
  • Water Restoration Process
  • Caring for Your Belongings
  • Mold Remediation
  • Sewage Cleanup
  • Carpet Cleaning
  • Odor Removal
  • Commercial Storm Damage

Protecting Your Home from Winter Weather

1/23/2019 (Permalink)

Storm Damage Protecting Your Home from Winter Weather A few preventative measures can be limit damage caused by freezing temperatures.

A harsh, cold winter in Western Montana can have devastating effects on a home if you’re not properly prepared, and may result in unexpected damage. Below are some of the common causes of damage in the winter months.

  • Power outages - Heavy snow and high winds are a recipe for widespread power outages. It’s important to prepare a plan now before a possible outage by learning about alternative heat sources and knowing how to safely use them in your environment.
  • Frozen Pipes – A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the back flow pressure between the water source and the blockage.
  • Ice Dams – Ice dams can be a major problem during the winter season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot easily flow or run into the gutter system, it can back flow under the roof’s shingles and into the structure’s interior areas.
  • Puffbacks – A messy furnace malfunction, such as a puffback occurs when an oil burner backfires, sending soot throughout your home. It can happen all at once covering an interior in grimy soot, or a slow gradual leak.

There are a few preventative measures a homeowner can take to protect it from winter storm damage, such as:

  1. Have a reliable back-up power source to ensure continuous power to the building, or an alternative heat source.
  2. Insulating all attic penetrations.
  3. Ensuring proper seals on all doors and windows.
  4. Sealing all cracks and openings in exterior walls.
  5. Having an Emergency Preparedness Kit with three days of food, water, prescription medication and other supplies ready, is also important.

If you experience unexpected damage this winter remember SERVPRO of Missoula is faster to any size disaster, bringing the latest equipment and training to help make the water damage “Like it never even happened.” Call us at 406-327-9500.

Put Help in the Palm of Your Hand

1/22/2019 (Permalink)

Commercial Put Help in the Palm of Your Hand The SERVPRO® Ready Plan App gives quick access to important information with just a few simple clicks.

Our SERVPRO® Ready Plan App is a no-cost readiness plan that places your ready plan data on your mobile device for quick access during an emergency. The SERVPRO® Ready Plan is a tool that Western Montana property managers and owners, both residential and commercial can use. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile (ERP) for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home or business. In just a few easy steps, you can get started creating an Emergency READY Profile for all of your properties. To learn more contact SERVPRO of Missoula at 406-327-9500, or to simply get started using your computer, tablet or smartphone, just click here: https://ready.SERVPRO.com/home/mobileapp

When disaster strikes you can be ruined or you can be READY!

1/21/2019 (Permalink)

According to the latest research, an estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen. Of the businesses that survive, the overwhelming majority had an emergency preparedness plan in place.

SERVPRO of Missoula can work with your business to develop an Emergency READY Profile to minimize your interruption by providing you with an immediate plan of action. Your profile is a startup approach that provides the critical information needed to begin mitigation and recovery services. It’s designed to be a quick reference of important building and contact information.

The SERVPRO Emergency READY Profile Advantage:

  • Provides a no cost assessment of your facility. No need to allocate funds, giving you great value at no cost.
  • Gives you a concise profile document that contains only the critical information needed in the event of an emergency. It only takes a little time to complete and will not take you away from current projects, but it will save a lot of time if ever needed.
  • You have a guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO of Missoula Professional as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and is close by.
  • Identifies the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

The Emergency READY Profile is a tool for property managers and owners in Western Montana. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens”. No one ever plans on a disaster, but you can plan for it and SERVPRO of Missoula can help. Call us at 406-327-9500 today.

Water Damage: Common Causes and Prevention Tips

1/16/2019 (Permalink)

Water Damage Water Damage: Common Causes and Prevention Tips Broken pipes and leaky dishwashers are just a couple common causes of water damage.

Water damage can be a homeowner’s worst nightmare and should never be taken lightly or neglected. The effects can be harmful to you, your family and your house if not taken care of in a timely manner. Preventing water damage is easier than you may think and is absolutely necessary because, if it’s ignored, the consequences can be extremely costly.

Common Causes of Water Damage

Your home can experience water damage from a number of sources. Some of the major causes include:

  • Leaky dishwashers
  • Broken pipes
  • Overflowing washing machines
  • Roof leaks
  • Foundation cracks
  • Leaky windows and doors
  • Poor exterior siding
  • Faulty gutters
  • Floods
  • Sump pump failure

Whenever and however water enters your home, there’s potential for water damage. Although the causes of water damage can be from a number of different sources, the effects that come from unwanted water in the home remain fairly constant, including the growth and spreading of mold and mildew, possible contamination of black water which can contain pathogens and can cause serious health risks, and damage to appliances, wiring and gas lines, just to name a few.

How to Prevent Water Damage

There are a number of ways to help prevent unwanted water from entering your home. Preparation and preventative maintenance steps are very important and will save you a lot of time, stress and money if you do experience a flood or other heavy precipitation.

Maintain Proper Drainage

Clean and properly functioning gutters will help water flow away from your foundation, and make sure your yard slopes downward from your foundation.

 Test Your Sump Pump

Routinely test to make sure your sump pump is working properly by filling it with water slowly and check to see if the float rises and in return the water levels fall. If this doesn’t happen, then you need to repair or replace your sump pump.

Check for Any Leaks Around the House

Go around your house and check for any dark spots under pipes, stains on the ceilings or walls and any other dripping water. It’s important to check your roof as well for any leaks and repair any missing or damaged shingles and install weather-stripping on the bottom of drafty, uneven doors.

Check Your Exterior Siding

Limit water damage via exterior siding by using one of the many types of non-porous siding materials. Wood siding can rot and warp which can lead to water damage, moisture and pest problems.

Living in Western Montana, you know that your home will face a variety of heavy weather conditions. The professionals at SERVPRO of Missoula provide water damage mitigation and restoration services. If you ever have water damage, call us at 406-327-9500. We will be there to clean up the mess 24 hours a day, 7 days a week and make it "Like it never even happened." 

What would you do if your business suffers a fire?

1/15/2019 (Permalink)

Commercial What would you do if your business suffers a fire? Firefighter leaves a burning fire.

If a fire strikes your business or commercial property in the Western Montana region, knowing what steps to take can help reduce some of the obvious stress and anxiety associated with not just the obvious property destruction, but also the economic turmoil business disruption that a fire can cause. Being prepared can save you time and money, and help ensure your business’s continued success.

  1. Call your Insurance Company Immediately
    Be sure that you call your insurance company as soon as it is safe for you to do so. This step is important because your insurance agent will work with you to file a claim and determine how much coverage you'll attain for the commercial damages.
  2. Contact A Fire Remediation Expert
    Once the fire department has doused all of the flames, call a fire remediation expert. SERVPRO of Missoula will be able to provide you with a thorough assessment indicating the extent of the damages. Don't ever attempt to handle any of the cleanups, drying, or restoration processes on your own. Doing so could put you in danger of injury and/or illness.
  3. Assemble Essential Records
    In addition to contacting a fire remediation expert, make sure that you assemble your business's insurance company. To guarantee that you can have all of your files ready in a safe place, make sure to store your important documents in a fireproof safe, and when possible have access electronically to the critical information, because you don’t know how long it may be until you can access your files.
  4. Get Permission to Re-enter the Building
    Always ask the fire department or another local authority when and if you can reenter your building. In some cases, fires can weaken the structural integrity of the commercial property and make it subject to collapse. This is why you need to assure that reentry is safe for you and your employees.


Locally owned and operated 
If your business caught on fire, don't worry. Instead, call the professionals at SERVPRO of Missoula and let us start cleaning up immediately. Acting quickly is the key to limiting damages and expediting the restoration process. Our highly trained technicians and top of the line equipment are available 24 hours a day, 7 days a week, 365 days a year to respond quickly to your Western Montana commercial fire emergency event. When damage occurs, we have the resources and personnel to help. Call us today at (406) 327-9500.

A clean clothes dryer reduces your chance of fire

1/10/2019 (Permalink)

Fire Damage A clean clothes dryer reduces your chance of fire Most clothes dryer fires like the one pictured here, can be prevented with proper installation and cleaning.

According to the National Fire Protection Agency, between 2010-2014 US fire departments responded to an estimated 15,970 fires each year involving clothes dryers and washing machines. Clothes dryers accounted for 92% of those fires, washing machines and washer dryer combinations accounted for the remainder.

Doing laundry is most likely part of your everyday routine. But did you know how important taking care of your clothes dryer is to the safety of your home? Failure to clean dryers is the leading cause of home clothes dryer fires. With a few simple safety tips, you can help prevent a clothes dryer fire.

  • Have your dryer installed and serviced by a professional.
  • Do not use the dryer without a lint filter.
  • Make sure you clean the lint filter before or after each load of laundry. Remove lint that has collected around the drum.
  • Rigid or flexible metal venting material should be used to sustain proper air flow and drying time.
  • Make sure the air exhaust vent pipe is not restricted and the outdoor vent flap will open when the dryer is operating. Once a year, or more often if you notice that it is taking longer than normal for your clothes to dry, clean lint out of the vent pipe or have a dryer lint removal service do it for you.
  • Keep dryers in good working order. Gas dryers should be inspected by a qualified professional to make sure that the gas line and connection are intact and free of leaks.
  • Make sure the right plug and outlet are used and that the machine is connected properly.
  • Follow the manufacturer’s operating instructions and don’t overload your dryer.
  • Turn the dryer off if you leave home or when you go to bed.

And don’t forget…

Dryers should be properly grounded. Check the outdoor vent flap to make sure it is not covered by snow. Keep the area around your dryer clear of things that can burn, like boxes, cleaning supplies and clothing, etc. Clothes that have come in contact with flammable substances, like gasoline, paint thinner, or similar solvents should be laid outside to dry, then can be washed and dried as usual.

If you experience smoke or fire damage in your home or business anywhere in Western Montana, call SERVPRO of Missoula at 406-327-9500 to clean and restore you to preloss condition. We have highly trained technicians and top of line equipment to help clean and repair your fire loss, no matter how large or small.

Make sure your home or business is ready for winter!

10/29/2018 (Permalink)

Storm Damage Make sure your home or business is ready for winter! Western Montana's winter can be hard and long - make sure your home or business is ready!

With the change in seasons there are a few things homeowners can check to help get ready.  Check to make sure hoses are disconnected from exterior faucets, even if they are frost-free faucets.  Leaving a hose connected increases the possibility of a frozen hose bib, which can rupture inside the exterior wall of your Western Montana area home and cause flooding. 

Make sure the thermostat is set to an appropriate temperature if you’re planning on being away from home over the holidays.  Open cabinet doors for cabinets that have plumbing, especially on exterior walls to make sure the temperature stays above freezing.  Have a professional check and service your furnace for proper operation and signs of potential failure.

If you are planning on being away from home for an extended period of time it is a good idea to have a plumber winterize the plumbing system.  If winterizing isn’t possible, turning off the water main can be a good way to ensure that if a problem does arise, it doesn’t cause too much damage before it is located.

If the unfortunate does happen, be sure to give us a call here at SERVRPRO of Missoula at 406-327-9500.  We have highly trained technicians and top of line drying technology to help restore your Missoula home or business after a flood.  Call us today to see what we can do for you!

Smoke Alarm Safety

10/23/2018 (Permalink)

Fire Damage Smoke Alarm Safety SERVPRO utilizes the many approaches to mitigation of smoke damage. Different types of soot occur depending on the type of materials involved.

Ensuring adequate placement of smoke detectors in your home or office is critical in keeping the occupants safe. Non-working smoke alarms are often caused by missing or disconnected batteries. With such grave consequences attributed to such a small oversight, it’s a good idea to check smoke alarm operation every 30 days.

The National Fire Protection Association reports that:

  • In 2009-2013, smoke alarms sounded in more than half (53%) of the home fires reported to U.S. fire departments.
  • Three of every five home fire deaths resulted from fires in homes with no smoke alarms or no working smoke alarms.
  • No smoke alarms were present in more than one-third (38%) of the home fire deaths.
  • One of every five (21%) of the home fire deaths, smoke alarms were present but did not sound.
  • In reported home fires in which the smoke alarms were present but did not operate, almost half (46%) of the smoke alarms had missing or disconnected batteries. Nuisance alarms were the leading reason for disconnected smoke alarms.
  • A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. Install alarms in the basement. Smoke alarms should be interconnected. When one sounds, they all sound.
  • Large homes may need extra smoke alarms.
  • It is best to use interconnected smoke alarms. When one smoke alarm sounds they all sound.
  • Test all smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, yet mitigate false alarms.
  • A smoke alarm should be on the ceiling or high on a wall. Keep smoke alarms away from the kitchen to reduce false alarms. They should be at least 10 feet (3 meters) from the stove.
  • People who arehard-of-hearing or deafcan use special alarms. These alarms have strobe lights and bed shakers.
  • Replace all smoke alarms when they are 10 years old.
  • Smoke alarms are an important part of ahome fire escape plan.
  • See https://www.nfpa.org/Public-Education/By-topic/Smoke-alarms for more information

Following these tips can help keep your loved ones safe. If you experience a smoke or fire damage in your Missoula home or business, call SERVPRO of Missoula at 406-327-9500 to clean and restore your home to preloss condition. We have highly trained technicians and top of line equipment to help clean and repair your fire loss, no matter how large or small.

Fire Damage Statistics

10/19/2018 (Permalink)

Fire Damage Fire Damage Statistics Fire department responds to a residential fire scene.

The National Fire Protection Association reports that between 2009-2013, decorations were the item first ignited in an estimated average of 860 reported home structure fires per year.  Please heed the following tips to help keep you and your loved ones safe this Halloween.

  • Nearly half of decoration fires in homes occurred because the decorations were too close to a heat source.
  • These fires caused an estimated average of one civilian death, 41 civilian injuries and $13 million in direct property damage per year.
  • Forty-one percent of these incidents were started by candles; one-fifth began in the living room, family room, or den. 
  • When choosing a costume, stay away from long trailing fabric. If your child is wearing a mask, make sure the eye holes are large enough so he or she can see out.
  • Provide children with flashlights to carry for lighting or glow sticks as part of their costume.
  • Dried flowers, cornstalks and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters.
  • Use a battery-operated candle or glow-stick in jack-olanterns. If you use a real candle, use extreme caution. Make sure children are watched at all times when candles are lit. When lighting candles inside jack-olanterns, use long, fireplace-style matches or a utility lighter. Be sure to place lit pumpkins well away from anything that can burn and far enough out of the way of trick-or-treaters, doorsteps, walkways and yards.
  • Remember to keep exits clear of decorations, so nothing blocks escape routes.
  • Make sure all smoke alarms in the home are working.
  • Tell children to stay away from open flames including jack-o-lanterns with candles in them. Be sure they know how to stop, drop and roll if their clothing catches fire. (Have them practice, stopping immediately, dropping to the ground, covering their face with hands, and rolling over and over to put the flames out.)

For more information visit https://www.nfpa.org/Public-Education/By-topic/Seasonal-fires/Halloween-safety

If the unexpected does happen you can always count on SERVPRO of Missoula to respond to any fire or smoke damage.   We have the knowledge, experience and top of the line equipment to help make any fire damage “Like it never even happened.”  Call us today at 406-327-9500 to see what SERVPRO can do for you.

Halloween Safety

10/19/2018 (Permalink)

Fire Damage Halloween Safety A wood stove flue caused this fire outside of Missoula, MT

FEMA reports in terms of numbers of Halloween fires, the largest general property type category was outside fires (38 percent) followed by residential fires (32 percent). Residential Halloween fires, however, resulted in the most deaths (68 percent), injuries (79 percent) and property loss (51 percent).

For each year from 2014 to 2016, an estimated 10,100 fires were reported to fire departments in the United States over a three-day period around Halloween and caused an estimated 30 deaths, 125 injuries and $102 million in property loss.1

For more information please follow the following link: https://www.usfa.fema.gov/data/statistics/snapshot_halloween.html#cards

If the unexpected does happen you can always count on SERVPRO of Missoula to respond to any fire or smoke damage.   We have the knowledge, experience and top of the line equipment to help make any fire damage “Like it never even happened.”  Call us today at 406-327-9500 to see what SERVPRO can do for you.

Tips for maintaining a healthy indoor environment

10/19/2018 (Permalink)

Mold Remediation Tips for maintaining a healthy indoor environment Close up of mold damage on a wall surface.

The Center for Disease Control and Prevention offers tips and statistics to help educate people on the health risks associated with repeated exposure to mold infested environments;

“Exposure to damp and moldy environments may cause a variety of health effects, or none at all. Some people are sensitive to molds. For these people, molds can cause nasal stuffiness, throat irritation, coughing or wheezing, eye irritation, or, in some cases, skin irritation. People with mold allergies may have more severe reactions. Immune-compromised people and people with chronic lung illnesses, such as obstructive lung disease, may get serious infections in their lungs when they are exposed to mold. These people should stay away from areas that are likely to have mold, such as compost piles, cut grass, and wooded areas.

In 2004 the Institute of Medicine (IOM) found there was sufficient evidence to link indoor exposure to mold with upper respiratory tract symptoms, cough, and wheeze in otherwise healthy people; with asthma symptoms in people with asthma; and with hypersensitivity pneumonitis in individuals susceptible to that immune-mediated condition. The IOM also found limited or suggestive evidence linking indoor mold exposure and respiratory illness in otherwise healthy children.”

Heed the following tips from the CDC and see https://www.cdc.gov/mold/ for more information:

  • Controlling humidity levels;
  • Promptly fixing leaky roofs, windows, and pipes;
  • Thoroughly cleaning and drying after flooding;
  • Ventilating shower, laundry, and cooking areas.

If mold is growing in your home, you need to clean up the mold and fix the moisture problem. Mold growth can be removed from hard surfaces with commercial products, soap and water, or a bleach solution of no more than 1 cup of household laundry bleach in 1 gallon of water.

Mold growth, which often looks like spots, can be many different colors, and can smell musty. If you can see or smell mold, a health risk may be present. You do not need to know the type of mold growing in your home, and CDC does not recommend or perform routine sampling for molds. No matter what type of mold is present, you should remove it. Since the effect of mold on people can vary greatly, either because of the amount or type of mold, you can not rely on sampling and culturing to know your health risk. Also, good sampling for mold can be expensive, and standards for judging what is and what is not an acceptable quantity of mold have not been set. The best practice is to remove the mold and work to prevent future growth.

If you choose to use bleach to clean up mold:

  • Never mix bleach with ammonia or other household cleaners. Mixing bleach with ammonia or other cleaning products will produce dangerous, toxic fumes.
  • Open windows and doors to provide fresh air.
  • Wear non-porous gloves and protective eye wear.
  • If the area to be cleaned is more than 10 square feet, consult the U.S. Environmental Protection Agency (EPA) guide titled Mold Remediation in Schools and Commercial Buildings. Although focused on schools and commercial buildings, this document also applies to other building types. You can get it by going to the EPA web site at https://www.epa.gov/mold/mold-remediation-schools-and-commercial-buildings-guide.
  • Always follow the manufacturer’s instructions when using bleach or any other cleaning product.

If you suspect an air quality issue in your home or business, call SERVPRO of Missoula at 406-327-9500 to see what we can do for you.  We are standing by with trained technicians and state of the art filtration and cleaning equipment to help you from the simplest duct cleaning to full scale mold remediation. 

Mold and Indoor Air Quality

10/19/2018 (Permalink)

Mold Remediation Mold and Indoor Air Quality Moldy OSB subfloor from long term water damage.

Call SERVPRO today to inquire about the potential health effects of known or suspected mold growth.  The only way to truly determine the quantity and type of spores present is through lab analysis.  SERVPRO does not conduct air quality inspections, however we do have trusted vendors and subcontractors that provide these services.

Swab or air sampling can be helpful in determining the scope, or extent of a mold infestation.  Air samples are taken by drawing a set volume of air through a sterile media, which is then sent to laboratory for analysis.  Lab analysis can determine the types of spores found, as well as extrapolate estimated quantities of the spores identified.  Upon request most labs will include a report detailing any issues regarding the indoor air quality.  Some Indoor Environmental Professionals will complement the lab report with a recommended remediation plan, however SERVPRO of Missoula has trained project managers and technicians that are skilled at reading lab reports and determining the best plan for remediation.

Call SERVPRO of Missoula today to see if we can help clean up your home or business’ air quality today.  We have the experienced and trained technicians and all the proper equipment to setup and execute mold remediation on any scale, residential or commercial.

Water Damage - Causes and Prevention

10/19/2018 (Permalink)

Water Damage Water Damage - Causes and Prevention Snow and Ice can prevent proper drainage from your roof, causing water to leak in the attic space and exterior walls.

Water damage is one of the most frequent causes of damage to residential and commercial buildings in Missoula, MT.  In addition to plumbing failures caused by leaking pipes or appliances, drain back ups or outside water, we often experience winter temperatures that can freeze water lines.  Frozen water lines expand and crack, leaking water until the source is discovered and turned off.  Perhaps the most common frozen pipe issue comes from hose bibs and exterior faucets.  Disconnecting hoses before cold weather hits is important, but even disconnected hose bibs can freeze.  “Frost-free” faucets only work if installed properly, and maintaining adequate heat and insulation is key.

If you experience an unexpected water intrusion in your home or business, SERVPRO of Missoula is the one call you need to make to ensure that skilled technicians, equipped with top of the line drying equipment and procedures respond to your loss immediately.  At SERVPRO of Missoula we are experienced with every type of water damage, from the smallest clean water drip in your home to the largest Category 3 commercial water damage.   We have IICRC trained technicians and project managers on stand by to assist you, whatever your water damage situation.  We offer turn-key service in the Missoula area – from emergency mitigation services, drying and full repair services.  Call us today at 406-327-9500 to see what we can do for you. 

Water Damage Classification and the IICRC

10/19/2018 (Permalink)

Water Damage Water Damage Classification and the IICRC Water damage in the exercise science facility was caused when an external water main was damaged, flooding the entire buildings basement level.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) publishes the standards that quality restoration vendors heed when addressing water damage in structures.  The ANSI – approved S500 standard lays out the principles and guiding science behind the methods and application of structural drying.  It defines the category of water intrusion based off the level probable associated health risks of that type of water. 

Category 1 water originates from a sanitary water source and has the lowest associated health effects.  Category 2 water contains significant contamination and has the potential to cause sickness or discomfort if contacted.  Category 2 water sources include but are not limited to dishwashers, washing machines or bath tubs.  Category 3 water has the highest level of contamination and includes and water originating from beyond the P-trap of any drainage system, any flooding or seawater or rising river or streams.

SERVPRO of Missoula has the capability to successfully mitigate and dry any size water damage, regardless of the category of water.  We maintain a large inventory of the newest, top of the line drying equipment ready to dispatch at a moment’s notice, twenty four hours a day, three hundred and sixty five days a year.  Our project managers and technicians are trained and certified to make sure your loss is mitigated quickly and appropriately.  We are staffed and equipped to handle the largest or smallest loss, day or night.  Call SERVPRO of Missoula to see what we can do for your home or business in the case of unexpected water damage.

Build an Emergency Kit

2/12/2018 (Permalink)

Be prepared at your home or business with an Emergency Kit. Ready.gov suggests you
have enough supplies to last for at least three days. Below are some suggested items to
include in your kit:


- 3-day supply of nonperishable foods
- Water (one+ gallon per person per day)
- First-aid kit
- Prescription medication
- Sleeping bag or blankets
- Fire extinguisher
- Hygiene products
- Flashlights
- Extra batteries
- Cell phone charger
- Change of clothes
- Matches in waterproof container
- Wrench or pliers to turn off utilities
- Whistle to signal for help
- Pet supplies
- Infant formula and diapers
- Important documents such as insurance policies, IDs, and bank records in a plastic container

You can also keep a condensed emergency kit in your vehicle as well. For a more extensive list,
check out Ready.gov.

Calling the CLEANUP TEAM!

1/5/2018 (Permalink)

Did you know heating equipment is the leading cause of home fire deaths?  According to the National Fire Protection Association, heating equipment fires cause an estimated $1 billion in direct property damage annually.  Keep the following safety tips in mind to help reduce your risk of a heating related fire.

-           Make sure the fireplace has a sturdy screen to stop sparks from flying into the room.  -

-           Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.

-           Test smoke alarms monthly.

 - If your property does suffer fire damage, contact SERVPRO of Missoula professionals to help make it “Like it never even happened.” We can be reached at 406-327-9500 7 days a week, 24 hours a day.

The Mold Mitigation & Remediation Process

1/4/2018 (Permalink)

Mold Remediation The Mold Mitigation & Remediation Process Stormy and Blaze proudly displaying their moisture meter. They use this to measure the amount of moisture in the air and in the affected materials.

The Mold Mitigation & Remediation Process
When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately SERVPRO of Missoula professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following step illustrates a typical mold removal process.

Call SERVPRO of Missoula professionals
The mold cleanup and restoration process begins when you call SERVPRO of Missoula professionals. A representative will ask you a series of questions to help determine the necessary equipment, resources, and personnel needed.
Inspection & Damage Assessment
Your property will be carefully inspected for signs of mold using technology designed to detect hidden water sources. Mold feeds on cellulose or other organic material and water which can be hidden in plain view.

Mold Containment
Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the clean up process.
Air Filtration
Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Missoula technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.


Removing Mold & Mold Infested Materials
The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.


Cleaning Contents & Belongings
SERVPRO of Missoula professionals may be able to clean your furniture, decorative items, curtains and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment.


Restoration
Depending on the level of mold damage, drywall, subfloors and other building materials may be removed. Restoration may involve minor repairs such as drywall, painting and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Missoula understands mold and mold growth and have the training and equipment to remediate mold in your home or business. Call us at 406-327-9500 to make it “Like it never even happened.”

The Behavior of Smoke

1/4/2018 (Permalink)

Storm Damage The Behavior of Smoke Stormy and Blaze inspecting our fire extinguisher.


The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke- wet and dry. As a result, there are different types of soot residue after a fire.
SERVPRO of Missoula professionals are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restorations begins, SERVPRO of Missoula will survey the loss to determine the extent of impact from the fire, smoke, heat and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows your SERVPRO of Missoula professionals to focus on saving your precious items.
SERVPRO of Missoula professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following are additional facts you may not know about smoke.
- - Hot smoke migrates to cooler areas and upper levels of a structure.
- -Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
- -The type of smoke may greatly affect the restoration process.

Types of smoke:
Wet smoke (Plastic and Rubber)
- -Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry smoke (Paper and Wood)
- -Fast-burning, high temperatures; heat rises, therefore smoke rises

Protein Fire Residue (Produced by evaporation of material rather than from a fire)
- -Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot (Furnace Puff Backs)
- -While “puff backs” can creat havoc for homeowners, SERVPRO of Missoula professionals can, in most cases, restore the contents and structure quickly.

Other Types (Tear gas, fingerprint powder, and fire extinguisher residue)
- -Special loss situations require special care.

SERVPRO of Missoula professionals are trained to handle even the toughest losses. If your home or business suffers fire or smoke damage, contact SERVPRO of Missoula at 406-327-9500 to help make it “Like it never even happened.”

Destroy Odors with Deodorization

1/4/2018 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO of Missoula professionals provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage. SERVPRO of Missoula professionals do not coverup lingering odors with fragrance; they seek out and remove the sources of the odor. Once the source is found, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more.Ask your SERVPRO of Missoula professional to explain the various deodorization methods available and which will work best for you. If you suffer a fire damage or some other accident and require deodorization services, contact us at 406-327-9500. Whether it’s fire, water, or mold damage, or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.”

Sage Advice on Fire Extinguishers

1/4/2018 (Permalink)

 Aim low. Point the extinguisher at the base of the fire. Sweep the nozzle from side-to side. Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. To find more information on choosing the appropriate class of extinguisher, please visit the NFPA website at nfpa.org.  

Missoula, The Snow Storms Are Coming. Dangers of Extreme Cold

12/29/2017 (Permalink)

Storm Damage Missoula, The Snow Storms Are Coming. Dangers of Extreme Cold Stormy and Blaze, blazing a trail through the snow fall.

According to the National Weather Service, $2.84 million dollars in property damage was caused by extreme cold in 2015. Even scarier? Fifty three people died and three were injured due to extreme cold the same year.
It is important to be aware of the effect extremely cold temperatures can have on you. The two main conditions to be aware of are frostbite and hypothermia. Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin, skin that feels unusually firm and/or numbness.
Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone’s body temperature is below 95 F, Seek medical attention immediately. To avoid these conditions, stay indoors if possible. If not dress warm in layers and try to keep dry.

Carbon Monoxide: The Silent Cold Weather Killer

12/29/2017 (Permalink)

Carbon monoxide is a gas you cannot see, taste or smell. According to ready.gov an average of 430 American's die each year from unintentional carbon monoxide (CO) poisoning. Often it is the result of faulty, improperly used or vented consumer products like furnaces, ranges, water heaters, space heaters, and combustion engine-powered equipment, such as portable generators.
However, there are precautions you can take to help protect yourself, your family and your employees from deadly CO fumes.
-Reduce the chance of CO exposure in your workplace by performing regular maintenance on equipment and appliances that can produce CO.
-Install carbon monoxide detectors on every level of your home, including outside of all bedrooms.
-Consider having all fuel burning heating equipment and chimneys serviced annually by a professional.
-Use portable generators only outdoors away from doors, windows, vents or any other openings to prevent fumes from entering the home.
For additional CO safety information, visit usfa.fema.gov or osha.gov

The Science of Drying

12/29/2017 (Permalink)

Commercial The Science of Drying Stormy and Blaze checking on our top of the line equipment.

Did you know there is actually a science behind the process of drying? The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, your Missoula SERVPRO is trained to the science of drying and follow strict industry approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, your Missoula SERVPRO Franchise Professionals will:

- Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

- Measure how much moisture is in wet material and monitor whether the materials are drying properly.

- Speed up Mother Nature by using professional drying equipment.

What exactly does “speed up Mother Nature” mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material – but only if the air is indeed drier. The only problem is nature often takes too long and secondary damages may occur while the building is drying out. For this reason your Missoula SERVPRO is trained to use top of the line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls and much more.

SERVPRO also uses state of the art monitoring equipment and a proven scientific process to help speed the drying of your home or business. The bottom line? SERVPRO of Missoula has the training and equipment to help make it “Like it never even happened.” We are available to help 24 hours / 7 days a week! Give us at a call at 406-327-9500.

Snowflakes- Double Edged Swords

12/4/2017 (Permalink)

Are you prepared for the coming winter weather? Cold weather can have a large impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to sleet or snow, all can cause costly property damage.

While you can't control the weather, you can take steps to be prepared and help take the bite out of the winter weather.


To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.
- Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to property and potentially cause personal injuries.
- Roofs, down spouts and gutters should all be inspected to ensure they are in working order. Gutter downspouts should be directed away from the building. Clear gutters of debris that has gathered. Leaves can cause a damming effect which can lead to roof damage and interior water problems.
- Inspect property, walkways and parking lots, for proper drainage to alleviate flood hazard potential.
- Inspect all handrails, stairwells, and entryways to correct any potential slippery or hazardous areas. Install mats or non-slip surfaces where water could be present.
- Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm air inside to circulate. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drainspreventing any remaining water from freezing in the pipe.

When winter weather strikes your home or business, call SERVPRO of Missoula at 406-327-9500 to strike back! We are available 24 hours, seven days a week.

Tips to Keeping it Merry and Bright, Missoula

12/4/2017 (Permalink)

Pretty lights, candles and decorations are a few of the items bringing holiday cheer to this winter. However, if they are not used carefully your holidays might go from all that is merry and bright to a frightening mess.

The American Red Cross offers the following safety tips to help greatly reduce the fire risk in your home and business this holiday season.

- Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, and heat vents.
- Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer’s instructions.
- Always unplug tree and holiday lights before leaving the property or going to bed.
- Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed.


SERVPRO of Missoula wish you and yours a safe and happy holiday season!

Safety First this Thanksgiving in Missoula

11/13/2017 (Permalink)

November is alive and well in Missoula! The fall festivities have officially begun. The leaves have changed colors and snow has made its first appearance. Friendsgivings and Thanksgivings are currently being planned. SERVPRO of Missoula would like you to have an amazing Thanksgiving! We would like to talk a little safety during this holiday!

While you’re busy creating all those culinary delights for the holiday. Staying in the kitchen while you are frying, grilling, boiling or broiling food is must. Cooking fires are the leading cause of homes fires and home -fire related injuries in the U.S.  The National Fire Protection Association (NFPA) reports, “Cooking equipment was involved in almost half (48%) of all reported home fires. It was also tied with heating equipment for the second leading cause of home fire deaths.”

The other delicious and yet dangerous method of preparing the turkey is the daredevil method of deep frying!  We would like to highlight five dangers of deep-frying.

1.Turkey fryers can easily tip over, spilling hot oil over a large area.

  1. Even a small amount of cooking oil spilling on a hot burner can cause a large fire.
  2. Overfilled cooking pot will cause cooking oil to spill when the turkey is put in. A partially frozen turkey will cause cooking oil to splatter when placed in the pot.
  3. The sides of the cooking pot, lid and pot handles can get extremely hot.
  4. Without thermostat controls deep fryers can overheat oil to the point of starting a fire.

Your SERVPRO of Missoula professionals want you, your family, friends and property to stay safe. Should you experience a fire or water damage, SERVPRO of Missoula is here to help make it “Like it never even happened.” SERVPRO of Missoula is available 24 hours a day, 7 days a week!

Water Damage 101: What Color is Your Water Damage, Missoula?

11/13/2017 (Permalink)

When water damage occurs, understanding what kind of water you are dealing with is vital to ensuring proper clean-up. There are three types of water which you will be dealing with.  Today, we will touch on clean water and tips to help with minimizing damage from clean water.

  1. Clean water: Water from a broken pipe or other water source. Rainwater can also be considered clean water.
  1. Gray water: Is classified as slightly contaminated water. Clean water transforms into gray water when left untreated. It makes for a breeding ground for bacterial and other contaminates making the water hazardous.
  1. Black water: Highly contaminated, filled with bacteria, fungi, chemicals and others. Black water is usually caused by sewage damage, flooding or any other type of natural disaster. Black water should always be handled by trained professionals.

These precautions can help minimize damage from clean water while waiting for help to arrive.

  • If possible shut off the water. If you can’t shut it off, contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building. Don’t enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping or blotting.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Don’t leave books, newspapers, magazines or other colored items on wet carpet or flooring as they may cause staining.
  • Don’t use household vacuums to remove water as there is potential for electrical shock. It can also cause damage to the vacuum.
  • Don’t turn on ceiling fixtures if the ceiling is wet; Don’t enter rooms where ceilings are sagging.

When you have water damage, call SERVPRO of Missoula. We will make your water damage “Like it never even happened”. SERVPRO of Missoula is available 24 hours a day, seven days a week. We can be reached at 406-327-9500.

Water Damage 102: Gray and Black Water

11/13/2017 (Permalink)

When water damage occurs, understanding what kind of water you are dealing with is vital to ensuring proper clean-up. There are three types of water which you will be dealing with.  Today, we will touch on clean water and tips to help with minimizing damage from clean water.

  1. Clean water: Water from a broken pipe or other water source. Rainwater can also be considered clean water.
  1. Gray water: Is classified as slightly contaminated water. Clean water transforms into gray water when left untreated. It makes for a breeding ground for bacterial and other contaminates making the water hazardous.
  1. Black water: Highly contaminated, filled with bacteria, fungi, chemicals and others. Black water is usually caused by sewage damage, flooding or any other type of natural disaster. Black water should always be handled by trained professionals.

These precautions can help minimize damage from gray and black water while waiting for help to arrive.

  • Avoid all contact with sewage and items contaminated by sewage. Make sure to wash your hands if you come into contact with contaminated items.
  • Avoid walking through contaminated areas, as you can spread damage to unaffected areas.
  • Don’t turn on HVAC system, if there is a possibility of spreading contaminated air.
  • Refrain from using household fans to dry the structure; air flow could spread contaminates.
  • Discard any food and products for hygiene and cleanliness if exposed to contaminated areas.

When you have water damage, call SERVPRO of Missoula. We will help make your loss, “Like it never even happened”. SERVPRO of Missoula is available 24 hours a day, seven days a week. We can be reach at 406-327-9500.

Prevention Tips For This Coming Winter Season

10/25/2017 (Permalink)

SERVPRO of Missoula is here to help! Here are some tips to help you enjoy the upcoming winter wonderland weather.

- Clear your gutters of leaves and other debris. Clogged gutters as well as inadequate or inconsistent attic insulation can cause a damming effect which can lead to roofing issues and water damage.
- Ice dams can be a major issue during the winter season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water can’t flow or run into the gutter system, it can backflow under the roof’s shingles and into the structure’s interior. SERVPRO of Missoula can help mitigate water damage caused by ice dams.
- Keep cabinet doors open during cold spells. This allows warm air to circulate around the pipes.
- Keep a slow trickle of water flowing through faucets, specifically those pipes are located in uninsulated or unheated section of your home.
- Frozen pipes can burst at the point where the ice blockage inside the pipe is located, however sometimes the rupture is caused by the pressure of the water as it builts between the water source and the blockage. A burst pipe can cause excessive amounts of damage if not addressed swiftly.
- Proper maintenance of your oil burning furnace can help reduce the risk of puffbacks.
- A puffback is a messy furnace malfunction that occurs when an oil burner backfires, sending soot throughout your home or business. It can happen all at once, covering an interior in soot, or it can leak soot particles more gradually. SERVPRO of Missoula is here to restore your home or business from any fire or smoke damage!
SERVPRO of Missoula is available 24 hours a day, seven days a week. We are here to help make your water & fire losses like they “Like it never even happened.” Call us today at 406-327-9500.

'Tis The Season For Fire Prevention Tips

10/23/2017 (Permalink)

The National Fire Protection Association reports that 1,345,500 fires were reported in 2015, up 3.4% from the previous year. Those fires led to 3,280 civilian fire deaths and 15,700 injuries and causing $14.3 billion in property damage. A fire department is responding to a fire every 23 seconds. Keep those statistics in mind as we move into the colder part of the year. Staying warm during the winter months means more people are turning up furnaces, space heaters and firing up those wood stoves. Keep the following tips in mind for keeping your family safe and warm this winter:

-Avoid using extension cords to power any unattended heating source. Voltage drops through undersized extension cords can cause a dangerous fire hazard. Always use UL approved, gauge appropriate cords and make sure space heaters are not left unattended.

-Always keep at least a three foot perimeter around any heating source clear of any combustible material. Make sure doors / fireplace screens are in place and functioning properly to keep sparks and burning material where it belongs. Make sure to have chimney flues inspected and cleaned annually. Avoid leaving candles or any open flame unattended, even for a short period of time.

-Test all smoke and CO alarms monthly to make sure they are working properly. It’s also a good idea to develop and practice an evacuation plan in case the unexpected does happen. Having multiple escape routes and a designated meeting place in the event of a fire will help you and your family stay safe.

As always, if the unexpected does happen you can always count on SERVPRO of Missoula to respond to any fire or smoke damage. We have the knowledge, experience and top of the line equipment to help make any fire damage “Like it never even happened.” Call us today at 406-327-9500 to see what SERVPRO can do for you.

From Pumpkin Spice to Winter Wonderland

10/16/2017 (Permalink)

Temperatures are starting to drop this week in Western Montana! There are several things that are important for homeowners to as we move in to winter. Below are just a few tips to help keep your home as prepared as possible for the cold season.

Keep those gutters are clean and draining properly away from the structure. Keep an eye on the roof throughout the winter to make sure ice dams aren’t forming. Ice dams are caused by a build-up of snow and ice that can trap melting snow and even rain, forcing water up underneath the shingles and through roof sheathing. It’s also a good idea to shovel snow away from the house to keep it from seeping inside or melting and filling window wells.

Be sure to maintain your furnace and change the filter at least every other month. Annual furnace service from a qualified HVAC technician can help prevent a potentially dangerous failure later in the season. Annual boiler inspections are also a good idea to help keep your hot water heat system running efficiently.

Make sure to disconnect and drain all hoses to prevent freezing. Make sure any potentially exposed pipes receive enough heat and pipe wrap insulation to prevent freezing as well. A few small fixes early in the season can help avoid a costly disaster later in the year. If you plan on being away from your home for an extended period of time, make sure the thermostat is set high enough to prevent frozen pipes. It’s also a good idea to shut off the water main valve, just in case something does go wrong while you’re away.

However if the unexpected does happen, you know you can count on SERVPRO of Missoula to make it "Like it never even happened." We are standing by 24/7/365 to respond to any fire or water emergency. With highly trained, professional service technicians and crews and the best equipment in the industry we’re Faster To Any Size Disaster! Visit www.SERVPROMissoula.com today to see what we can provide in case a disaster strikes your home or business.

Meet SERVPRO of Missoula's Stormy & Blaze

9/15/2017 (Permalink)

General Meet SERVPRO of Missoula's Stormy & Blaze Stormy is the tall, dark, and handsome gentlemen. Blaze is the fun-loving, spunky ginger.

Stormy and Blaze are SERVPRO of Missoula’s local superheroes. They rarely sleep in anticipation of a client in need. They understand losses can strike at any time!  They have chosen to work with SERVPRO of Missoula because SERVPRO is Faster to Any Size Disaster!  Blaze's passion is to help make soot, smoke damage and fire restoration “Like it never even happened”.  Stormy’s specialty lays in flood mitigation and mold remediation. Stormy and Blaze are a remarkable addition to this SERVPRO of Missoula team. Blaze and Stormy also enjoy the other services SERVPRO of Missoula offers such as general cleaning.  Blaze finds great joy in carpet and upholstery cleaning! Stormy enjoys the elbow grease and hard work of cleaning ceilings, walls and hard floors. Together, Stormy and Blaze helps make this SERVPRO of Missoula client’s loss “Like it never even happened.” 

Smoke damage? Call SERVPRO of Missoula!

9/15/2017 (Permalink)

With all of these wildfires throughout our beautiful Montana, it’s time to talk about smoke damage. SERVPRO of Missoula is here to help with soot, smoke or fire damage your property may have incurred. There are different types of smoke damaged losses. Wildfires will burn mostly natural materials, but sometime when wildfires burn man-made materials, it can leave soot particles which are more difficult to remove.  Our highly trained technicians will pretest all soot residues to determine the best method of cleaning to help ensure no lingering odors.

Even if your property didn’t suffer fire damage, there may be soot particles and residues left to clean. If cleaned improperly, the odor and effects can linger long after the fire has gone. Our technicians use the latest technology to ensure your property is smelling fresh and clean. Soot is sneaky and can get inside your home even when windows and doors are closed. Your HVAC unit and air ducts usually hold large amounts of soot and disperse it throughout the house. Our technicians will thoroughly inspect your HVAC units along with your air ducts for soot particles and remove the particles so no further damage is incurred. SERVPRO of Missoula wants to help you and your property’s damage to make it “Like it never even happened.”

SERVPRO Is Here For You

8/25/2017 (Permalink)

SERVPRO of Missoula provides a multitude of different services throughout western Montana. We are the leading professionals in restoration and cleaning. SERVPRO of Missoula is equipped to handle any job small or disastrous.  Below are the services we will gladly provide in your time of need.

Restoration:

-Fire, smoke and soot

- Water removal and dehumidification

- Mold mitigation & remediation

- Catastrophic storm response

-Move outs and contents restoration

-Electronics and equipment

-Document drying

-Contents claim inventory services

Cleaning:

-Air ducts and HVAC

-Carpet, upholstery, drapes and blinds

-Ceilings, walls and hard floors

-Odor identification

-Deodorization

Whether you need your carpets cleaned or you need help with smoke damage from a neighboring forest fire, SERVPRO of Missoula is here to make it “Like it never even happened” for you.

Why to choose SERVPRO

8/25/2017 (Permalink)

When disaster strikes, most people are unsure who to turn for help.  So naturally, they turn to google and let the search begin.  Sure, SERVPRO of Missoula is #1 on the google search list and has a five-star rating!  However, how can you be sure SERVPRO of Missoula is the right restoration company to handle your loss?

SERVPRO of Missoula operates within the IICRC (Institute of Inspection, Cleaning and Restoration Certification) standards for every job!  All of our estimators and lead technicians are IICRC certified. Our technicians undergo extensive corporate training exceeding 40 hours.  Our estimators work directly with your insurance carrier to verify coverage so are no added surprises.  SERVPRO of Missoula will ensure your loss is completed professionally in a timely and thorough manner.

It’s imperative to choose the right restoration company. If restoration isn’t completed properly it can lead to further damages.  Improper restoration can affect your family’s health and it can even impact the resale value of your home.  Finding mold from an incomplete restoration project can have a negative impact on the sale of your home, even cause a loss of sale altogether. 

When disaster strikes be sure to call SERVPRO of Missoula, we will make it “Like it never even happened.”

Why SERVPRO should be your restoration provider

8/23/2017 (Permalink)

SERVPRO of Missoula is here to help you with your loss. Whether you are staring down a flooded basement, a leaky supply line or smoke damage from a neighboring forest fire, we are prepared to help you with any loss!  From a multi-story commercial fire damage to a one room mold damage SERVPRO has the experienced technicians and high tech, commercial grade drying equipment to get you back to normal.

SERVPRO of Missoula is available 24 hours, 7 days a week.  Our immediate, professional response helps to minimize any secondary damage that may occur. We know how nail-biting, hair-pulling and overwhelming losses can be. We work hand in hand with your insurance company from the beginning of the claims process through to final billing and paperwork so you don’t have to.  We will always keep you informed of the job process and schedule – we will be there when we say we will!

SERVPRO of Missoula can only be as good as our people.  Our technicians are extensively trained on the most current industry standards and our number priority on any loss is safety!  All of our employees are also required to undergo intensive screening during the hiring process so you can rest assured that we only hire the highest quality staff.   It’s difficult enough to deal with a loss without the added stress of wondering who you are entrusting to be in your home or business.

It’s important to choose a company who is well versed in all types of losses and has the proper experience, training and equipment to help make your loss, “Like it never even happened.”  SERVPRO is here for you when you need us! Until then, we will always have this blog for you to read!

Handling Water Damage

8/15/2017 (Permalink)

When you experience a water damage in your home or business, make sure the company you call to address the problem has the proper technology and training to go along with it.  A professional restoration vendor will have all the available tools at their disposal to accurately and quickly assess the damage.  Water can travel in six directions when a leak occurs – even wicking up wallboard in many cases.

SERVPRO uses several different types of moisture detection tools.  We have both penetrating and non-penetrating meters capable of determining the extent of moisture within any building assembly.  We also use infrared cameras to locate hidden moisture quickly, and with a minimum of disturbance to affected materials.

After the extent of the damage has been determined SERVPRO will determine the most effective method and technology to dry the structure.  Interior wall and ceiling cavities can almost always be dried in place, with minimal repair required.  Base trim can be removed and ½” holes drilled in to each bay of an affected assembly where we can duct warm, dry air inside of the wall to effectively and completely dry wallboard and affected framing.

Hardwood floors can usually be dried in place as well.  Depending on the severity of cupping that occurs prior to the start of drying, many wood floors can be dried well enough that sanding and refinishing may not be necessary.  SERVPRO of Missoula is very experienced with drying wood floor systems and has successfully dried countless residential and commercial floors including gymnasium floors in some of our local schools!

If you experience the unfortunate situation of a water damage in your home or business call SERVPRO to see how our experience and technology can help get your life back to normal, "Like it never even happened."

Where there is smoke, there is fire

8/2/2017 (Permalink)

Fire season is back in Montana and throughout the West. A wildfire can cause more than just the damage that you see. If fire damages your property, it can throw your life into chaos. SERVPRO Franchise Professionals are dedicated to restoring your damaged property back to preloss condition and helping your life get back to normal.

Even if your property didn’t suffer fire damage, there may be soot particles and residues left to clean up. If cleaned improperly, the odor and effects can linger long after the fire has been put out. From the structure itself to the contents inside, your Franchise Professionals use the latest technology and training to leave your property smelling fresh and clean.

Tips from FEMA for when wildfire threatens:

  • Wear protective clothing.
  • Take your Emergency Supply Kit.
  • Lock your home or business.
  • Tell someone when you left and where you are going.
  • Choose a route away from fire hazards.
  • Close windows, vents, doors, blinds, or noncombustible window coverings.
  • Shut off all utilities, if possible.
  • Open fireplace damper. Close fireplace screens.
  • Move flammable furniture into the center of the home.
  • Turn on a light in each room to increase the visibility of your home.
  • Seal attic and ground vents with precut noncombustible coverings.
  • Turn off propane tanks.
  • Place combustible patio furniture inside. Connect the garden hose to outside taps.
  • Place lawn sprinklers on the roof and near above ground fuel tanks.
  • Wet or remove shrubs within 15 feet of the home or business.
  • Gather fire tools.

For more detailed wildfire safety tips visit FEMA’s website at www.ready.gov

When wildfire takes control of your life, SERVPRO is here to help you take it back. SERVPRO Franchise Professionals can give you peace of mind by helping make it “Like it never even happened.” Don’t fear, we are here! Call us today at 406-327-9500 to see how SERVPRO can help you.

Summer School: Mold 101

7/27/2017 (Permalink)

Mold Remediation Summer School: Mold 101 This is a residential project from the North side of Missoula caused by an undetected slow leak in a supply line.

Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. Yeast is a great example of how some molds and fungi enrich our lives. Yeast is used to make bread. Yeast helped create those refreshing Kombuchas you have sampled at Farmer’s market. Yeast is also present in the fine wine and bleu cheese you are enjoying on your patio this summer!

Sadly, there is also a dark side to fungi and mold. Some molds are harmful to your health. An intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks (that small leak under the sink) and poor humidity control (tenants/family members not turning on the fan while showering). If water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Health concerns may arise when excessive mold grows indoors. This website helps determine how to address any mold issues you may have. https://www.epa.gov/mold/mold-cleanup-your-home

If there is an ongoing moisture problem in your building, be alert for:

  • The presence of visible mold.
  • Strong musty odors, which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity

If any of these signs are present let SERVPRO know. SERVPRO Franchise Professionals care about proper restoration of your structure and, in most water damage situations, can safely restore your building to preloss condition.

 Don’t fear, we are here! Call us today at 406-327-9500 to see what SERVPRO can do for you.

Fire Prevention - Heating Sources

10/31/2016 (Permalink)

                The National Fire Protection Association reports that 1,345,500 fires were reported in 2015, up 3.4% from the previous year.  Those fires led to  3,280 civilian fire deaths and 15,700 injuries and causing $14.3 billion in property damage.  A fire department is responding to a fire every 23 seconds. Keep those statistics in mind as we move into the colder part of the year.  Staying warm during the winter months means more people are turning up furnaces, space heaters and firing up those wood stoves.  Keep the following tips in mind for keeping your family safe and warm this winter:

 

                -Avoid using extension cords to power any unattended heating source.  Voltage drops through undersized extension cords can cause a dangerous fire hazard.  Always use UL approved, gauge appropriate cords and make sure space heaters are not left unattended.

               

                -Always keep at least a three foot perimeter around any heating source clear of any combustible material.  Make sure doors / fireplace screens are in place and functioning properly to keep sparks and burning material where it belongs.  Make sure to have chimney flues inspected and cleaned annually.  Avoid leaving candles or any open flame unattended, even for a short period of time.

 

                -Test all smoke and CO alarms monthly to make sure they are working properly.  It’s also a good idea to develop and practice an evacuation plan in case the unexpected does happen.  Having multiple escape routes and a designated meeting place in the event of a fire will help you and your family stay safe.

 

                As always, if the unexpected does happen you can always count on SERVPRO of Missoula to respond to any fire or smoke damage.   We have the knowledge, experience and top of the line equipment to help make any fire damage “Like it never even happened.”  Call us today at 406-327-9500 to see what SERVPRO can do for you.

Winter is on the way!

10/11/2016 (Permalink)

Temperatures are starting to drop this week in Western Montana!  There are several things that are important for homeowners to as we move in to winter.  Below are just a few tips to help keep your home as prepared as possible for the cold season.

 Keep those gutters are clean and draining properly away from the structure.  Keep an eye on the roof throughout the winter to make sure ice dams aren’t forming.  Ice dams are caused by a build-up of snow and ice that can trap melting snow and even rain, forcing water up underneath the shingles and through roof sheathing.  It’s also a good idea to shovel snow away from the house to keep it from seeping inside or melting and filling window wells.

Be sure to maintain your furnace and change the filter at least every other month.  Annual furnace service from a qualified HVAC technician can help prevent a potentially dangerous failure later in the season.  Annual boiler inspections are also a good idea to help keep your hot water heat system running efficiently.

Make sure to disconnect and drain all hoses to prevent freezing.  Make sure any potentially exposed pipes receive enough heat and pipe wrap insulation to prevent freezing as well.  A few small fixes early in the season can help avoid a costly disaster later in the year.  If you plan on being away from your home for an extended period of time, make sure the thermostat is set high enough to prevent frozen pipes.  It’s also a good idea to shut off the water main valve, just in case something does go wrong while you’re away.

However if the unexpected does happen, you know you can count on SERVPRO to make it "Like it never even happened!"  We are standing by 24/7/365 to respond to any fire or water emergency.  With highly trained, professional service technicians and crews and the best equipment in the industry we’re Faster To Any Size Disaster!  Visit www.SERVPROMissoula.com today to see what we can provide in case a disaster strikes your home or business.

Questions about Mold?

5/9/2016 (Permalink)

Mold Remediation Questions about Mold? Water damaged building materials can lead to mold damage that you can't see.

Many customers call SERVPRO inquiring about the potential health effects of known or suspected mold growth.  The only way to truly determine the extent of mold spore migration is through lab testing.  SERVPRO does not conduct air quality inspections, however we do have trusted vendors and subcontractors that provide these services.

Air or surface sampling can be helpful in determining the scope, or extent of a mold infestation.  Air samples are taken by drawing a predetermined volume of air through a sterile media, which is then sent to laboratory for analysis.  Lab analysis is able to determine type of spores found, as well as extrapolate estimated quantities of the spores identified.  Upon request most labs will include a report detailing any issues regarding the indoor air quality.  Most Indoor Environmental Professionals will complement the lab report with a recommended remediation plan. 

If you find yourself on the receiving end of this type of report for your home or business, call SERVPRO!  We have the experienced and trained technicians coupled with the proper equipment to execute mold remediation on any scale. 

Call SERVPRO today to see how we can help make your mold problem "Like it never even happened!"

Choosing the Right Restoration Provider

5/5/2016 (Permalink)

General Choosing the Right Restoration Provider Thermal imaging is one tool used to quickly scan large areas to determine the extent of affected materials.

After a water damage occurs it is important to begin emergency mitigation services as quickly as possible to minimize damage.  Deciding which restoration vendor to use can determine the extent of the damage, the duration of the project as well as the quality of the final product.  Make sure that you choose an experienced company that has the equipment and personnel capacity to manage your loss right from the start.  

SERVPRO trained technicians have the experience and all the latest equipment at their disposal to make your water damage Like It Never Even Happened!  We adhere to the IICRC S500 guidelines to make sure the end result is restored to prior loss condition or even better.  Hiring the wrong company can lead to costly problems down the road if the loss properly addressed.  When you hire SERVPRO to restore your home or business we will provide you with a detailed, professional Dry Report documenting all affected materials and daily drying progress.  Professional reporting showing the loss was handled properly and completely not only gives you peace of mind, but can be very helpful when disclosing the loss during real estate transactions.

SERVPRO works directly with your insurance carrier during the course of the project and can even bill your insurance directly.  We strive to provide consistent, accurate communication to both the property owner and the insurer to reduce any potential conflicts when it comes time to prepare the restoration estimate and invoice the project upon completion. 

SERVPRO has the capacity to handle your next water loss whether it’s a slow drip from a water heater in the basement to any size commercial loss.  With unmatched scalable resources we can bring large format equipment and highly qualified project management to any size loss!  Call SERVPRO!

Restoration after a Fire Damage

4/22/2016 (Permalink)

Cleaning fire and smoke smell is one of the most important activities that is required after the fire has damaged your homes and its contents. It is important to take immediate and appropriate action. Carpets, draperies, upholstered furniture and clothing usually can be refurbished after a fire, unless they have been scorched or severely water damaged. The most iportant thing to do is get professional help from a experienced fire smoke damage company.

Smoke odor could remain in clothing, upholstered furniture, carpets and draperies unless it is properly deodorized. Fire restoration professionals and some dry cleaners use a deodorizing process for cleaning fire and smoke smell. They actually break up the smoke molecule to eliminate the odor. This deodorization process is called the ozone treatment. The ozone treatment produces an oxidizing agent that creates the same sweet smelling air associated with a rain storm. The ozone treatment can be done by a fire restoration professional at the home with an ozone generator. Sometimes household textiles are deodorized in an ozone room. If the process is done at home, clothing, upholstered furniture and other textile items are put under a tent while the ozone generator is operating. It is an effective method for cleaning fire smoke damage smell. Clothing and other textile items should be deodorized before they are cleaned; otherwise, the smoke odor could be set in the fabric.

Smoke can enter and remain in and between the walls of the living space. If it is not properly removed, the smoke odor reoccurs from time to time, particularly during damp periods. Therefore, action should be taken to properly remove all smoke odors. Fire restoration professionals can help you in cleaning fire smoke damage smell and eliminating the smoke odor with a process called thermal fogging. This process opens the pores in the walls and neutralizes the smoke odor. There is probably no process a home owner could use that would work as effectively as thermal fogging. If the attic has been insulated prior to the fire, it may be necessary to remove the insulation. Insulation cannot be cleaned; unfortunately, it will need to be replaced because insulation retains smoke odors. Also cleaning the walls and ceiling and painting them is a good idea depending on the amount of smoke damge.

Soiled clothing is cleaned by a variety of laundry methods. Cleaning fire and smoke smell from all clothes with same method is not possible. To effectively remove soot and smoke damage from household textile items such as carpet, draperies and upholstered furniture, it is necessary to use the appropriate chemicals, the right equipment and judgment that come from experience. Properly trained fire restoration professionals have the knowledge and materials to refurbish household textiles after a fire.

The most important guideline for home owners to remember while cleaning fire and smoke smell is not to begin cleaning until the visible soil and smoke odor are removed. In the long run, money can be saved by contacting a fire restoration professional immediately. These experts can be identified through friends whom may had to go through this, or in the yellow pages under water and fire restoration and generally are willing to travel several miles to restore a home.
  

Article Source: http://EzineArticles.com/expert/Ross_Morrell/35683 

Call in the cleanup team that's Faster to Any Size Disaster!

4/13/2016 (Permalink)

SERVPRO of Missoula is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 406-327-9500

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of [[Franchise Name]] has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Missoula

SERVPRO of Missoula specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

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