Recent Posts

Why does SERVPRO of Missoula offer Mold Remediation instead of “Mold Removal”?

7/9/2020 (Permalink)

a SERVPRO technician performing mold remediation SERVPRO of Missoula uses advanced mold remediation techniques to get mold levels back to normal in your home!

If you’re searching for a restoration professional to eliminate a mold problem in your home and you happen onto the SERVPRO of Missoula website, you’ll notice that we offer Mold Remediation services instead of Mold Removal. And you might ask – what does ‘Mold Remediation’ even mean?

Some businesses do make the false claim to be “mold removal experts,” but because microscopic mold spores exist everywhere (see our blog Missoula Mold 101), it is actually impossible to completely remove mold from your home. Mold Remediation, however, focuses on getting mold levels back to normal. That means eliminating mold infestations caused by excess moisture over time.

SERVPRO of Missoula technicians are trained to remediate mold growth on hard surfaces by using specialized antimicrobial products to wipe out mold colonies and prevent future growth, and on porous surfaces like drywall or carpet by extracting the mold-infested materials. For any demolition that needs to take place, SERVPRO of Missoula also provides repair services to make it “Like it never even happened.”

The mold remediation process is unique in every house, depending on the location and extent of mold. If you have visible mold growth in your home, call our office at 406-327-9500 to schedule a mold estimate today!

The Danger Slow Leaks Present to your Missoula Home

7/2/2020 (Permalink)

bubbled plaster due to long-term water damage Long-term water damage can lead to warped walls, discoloration, and mold.

Water damage caused by a long-term leak or other source of moisture accumulation over time is scary for homeowners for multiple reasons. In many cases, homeowners have no idea a leak is there, but because insurance is meant to cover sudden and accidental damage, claims for long-term water losses are often denied. Long-term water damage also regularly leads to secondary damages like mold.

As a homeowner, the best way to deal with long-term water damage is to prevent it. Like any other part of your home, pipes experience wear and tear, and regular maintenance and periodic replacements may be necessary to keep things running smoothly. Scheduling an annual or bi-annual plumbing inspection can help you figure out if any repairs are necessary. For instance, a plumber can check to see if your water pressure is too high or if your water has a high mineral content—both of which can stress your pipes and reduce their lifespan—and recommend an appropriate fix. 

If an out-of-sight leak does occur, how can you know? There are a few common signs to watch out for: your water bill is significantly higher than usual; decreased water pressure in your home; wet spots around sinks, toilets, or tubs; warped, discolored, or wet walls; a persistent mildew smell. If you can see or smell signs of water damage in your home, or if your plumber discovers a long-term leak, call SERVPRO of Missoula as soon as possible. Our technicians can be onsite within the hour to begin mitigating the damage. If insurance coverage is a concern, we also provide free estimates so you know exactly what to expect before any work begins.

How SERVPRO of Missoula makes commercial water damage “Like it never even happened."

6/27/2020 (Permalink)

before and after of a category 3 water loss in a gym. SERVPRO of Missoula makes water damage “Like it never even happened.”

If water damage occurs at your business, you may be tempted to remediate the problem yourself, thinking that will create less of a disturbance to your business operations than a professional restoration company would. On the contrary, SERVPRO of Missoula’s highly trained team of restoration technicians respond to emergency water losses quickly to minimize the extent of damages, and use specialized equipment to speed up drying time. 

SERVPRO of Missoula engages all the three sides of the drying triangle (see our other blog: How SERVPRO of Missoula makes residential water damage “Like it never even happened.”) by using air movers, temperature control, and dehumidifiers to create the most ideal drying environment for your business’s unique space. In addition, our project managers have extensive experience speaking with insurance adjusters, and will be there every step of the way to help you navigate your claim so you can get back to business as soon as possible.

While emergency water losses are often covered by insurance, long-term losses or damage that could have been prevented with proper intervention are usually not covered. That’s why it’s important to get it right the first time. If a burst pipe, flooding, or other water emergency occurs at your business, call the team that’s “Faster to any size disaster” – SERVPRO of Missoula 406-327-9500.

Roof Damage in Missoula?

6/23/2020 (Permalink)

Roof shingles are shown blown off a roof top. Wind damage happens in Missoula.

Severe Weather and Wind Cause Property Damage

Severe weather, especially wind can cause all kinds of storm damage to your home or commercial business. As you can see in the picture, the wind has ripped off some the roof shingles, and water damage can be seen around the chimney and other areas where the roof shingles are lost, allowing water intrusion into the attic and into the interior of the structure. Water can use the chimney as a path to reach even deeper inside the structure and will begin to cause damage to the insulation and drywall if left unrepaired for too long. Even one week of water damage left untreated can increase the cost of repairs significantly. SERVPRO® of Missoula wants Missoula home owners to know that our team of professionals are some of the most highly trained technicians in Montana. We take pride in our ability to respond to any size storm emergency and we are available 24 hours a day, seven days a week.

Call Us Today

SERVPRO® of Missoula wants you to know that when you experience storm damage, we are Here to Help. ® Our emergency response time is under 60 minutes for the Missoula area. Call us today at 406-327-9500. We’ll clean and restore your property damage so it's “Like it never even happened.”

SERVPRO® of Missoula is Independently Owned and Operated.

Certified: SERVPRO Cleaned – a defensive cleaning program

6/22/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Missoula today at  406-327-9500 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

What to do when a lightning storm strikes Missoula

6/18/2020 (Permalink)

Lightning strikes a mountain top. When thunder roars, go indoors!

Just as snow is expected during a Montana winter, so are thunderstorms expected during a Montana summer. Here in the Missoula Valley, it is not uncommon for hundreds of lightning strikes to occur over the course of a single stormy weekend. And while lightning against the backdrop of the Bitterroot Mountains can offer some of the most stunning sights of summer, they are also cause for education and preparation.

The National Weather Service estimates that 49 people are killed by lightning in the United States each year, and thunderstorms are also often accompanied by harsh winds, hail, and even flash flooding. For these reasons, it’s important to remember the slogan “When thunder roars, go indoors!” Take refuge in a car or building for the duration of the storm, check for alerts and updates from local authorities, unplug appliances, and do not use landline phones. Once it’s safe to go outside, be on the lookout for downed power lines and trees, and report them immediately.

To better prepare your home and your family for future thunderstorms, recommends signing up for emergency alerts (check out our other Storm blog “Missoula County Emergency Alerts”), cutting down or trimming trees that could fall under the force of powerful winds, and buying surge protectors to protect your appliances and electronics from power surges.

And if your home suffers damage from a lightning-caused fire or a water damage from a flash-flood, call SERVPRO of Missoula to make it “Like it never even happened.”


SERVPRO of Missoula says “don’t cry over spilled water”

6/16/2020 (Permalink)

White man fixing a pipe through a torn-up wall Mopping up the mess is what SERVPRO of Missoula means to do

Slow-to-appear hidden drips, burst pipes, and torrential storms are common sources of water damage in Missoula. Sudden bursts of water may not last long, but the damage can be eternal. That’s why SERVPRO® of Missoula usually arrives at the site of an emergency within 60 minutes – faster than the industry standard – so it can prevent expensive water damage.

Call SERVPRO of Missoula whenever there is a water emergency. We have 24-hour service, 365 days/year. Our number is (406) 327-9500. 

Restoration of water damage starts with the phone call. Your information helps us know how many technicians to send, which specialties are necessary, and what kinds of equipment are likely to be needed.

When SERVPRO of Missoula does water extraction and drying, it does not rely only on the visible water. Humidity that is higher than usual allows mold to grow and to invade structures. Moisture may be hidden behind walls or in the foundation, where it can destabilize the building.

Once SERVPRO of Missoula has removed excess moisture, the restoration technicians start cleaning, disinfecting, and restoring buildings and belongings.

One of the ways SERVPRO of Missoula makes recovery easier is by working directly with most insurance companies. 

When fire and water take control of your life,

we help you take it back.

Water damage does not have to ruin lives.

If you have questions, please call us at (406) 327-9500. You can also check our website, and email through the link provided.

SERVPRO of Missoula is independently owned and operated.


Storm Damage in East Missoula?

6/15/2020 (Permalink)

Computer equipment exposed to smoke during a fire has been professionally cleaned and is ready to be reinstalled in an office We are fire damage restoration specialists in Missoula.

Storm Damage in Missoula

Snow, flooding, thunderstorms, lightning, high winds, and hail cause property damage in Missoula. Last month there was flooding at the Clark Fork River and last year there were over 3180 home and auto claims made due to hail damage. Downed trees and powerlines can cause property damage, lightning and downed power lines can cause fire damage, and heavy winds can bring both. Missoula is no stranger to storm damage!

Amazing Response Time

SERVPRO® of Missoula wants the residents and commercial business owners in East Missoula to know that no matter what form of storm damage you experience, we are ready to respond to your emergency 24 hours a day, and our average response times are well under 60 minutes for the Missoula area, any time of the day or night.

Highly Trained

Our technicians are some of the most highly trained professionals in the region. Our technicians undergo initial intensive training when hired, and undergo employee certification and continuous training for:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Call Us Today

If your home or commercial business experiences storm damage in East Missoula, SERVPRO® of Missoula is Here to Help. ® Call us today at 406-327-9500. We’ll cleanup and restore your storm damage “Like it never even happened.”

SERVPRO® of Missoula is Independently Owned and Operated.

SERVPRO of Missoula has the expertise to recover water-damaged homes and businesses

6/14/2020 (Permalink)

pipe with leaking water SERVPRO of Missoula won’t let burst pipes defeat Frenchtown

Whether it’s a burst pipe in the basement or a flood seeping from the top floor, water damage can turn a home or business into a disaster zone. If water damage hits your property, call SERVPRO® of Missoula at (406) 327-9500. SERVPRO of Missoula is available 24/7, even on holidays. Faster to any size disaster means we will be on-site within four hours, soon enough to prevent additional damage.

SERVPRO of Missoula’s water-remediation services start on the phone. A trained technician will ask where in the building the damage occurred, how long it has been there, and the name of your insurance company. These and other questions help SERVPRO of Missoula know which technicians and what equipment to send to the site.  Once the technicians arrive, they inspect and assess the damage.  We also check whether the water is contaminated and to what degree.

Even small amounts of moisture can cause extensive damage in a property in Frenchtown. It therefore isn’t enough to just remove the visible water, SERVPRO of Missoula has equipment that will dry structures and their contents and pull moisture from the air. Technicians will also use Ozoning equipment to remove any odors rather than mask them. We also evaluate the contents so that each item is cleaned and sanitized as the material requires. If necessary, we will dispose of items that can’t be restored.

The process usually takes from 3 to 5 days, during which we document every step. We work directly with most insurance companies so that clients can concentrate on the other parts of their lives.

Whatever hits Frenchtown, SERVPRO of Missoula is Here to Help®

SERVPRO of Missoula is independently owned and operated.


Wildfire Preparedness in Missoula

6/11/2020 (Permalink)

A blazing forest fire. Wildfires are unpredictable, but that doesn’t mean you have to be unprepared!

According to the Insurance Information Institute, Montana ranks 9th in the United States for extreme wildfire risk and 1st for percentage of properties at risk of damage by wildfire. So, what should you do to prepare for wildfire season if your home is in or near a forest, grassland, or prairie that makes it susceptible to damage by wildfire?

First, you should prepare before wildfire season, which is typically late summer and early fall. Wildfires, by their very nature, are unpredictable and can spread at speeds of up to 14mph. Sign up for your community’s emergency alert system so you can be assured you’ll get the earliest possible warning of an approaching wildfire and any associated evacuation recommendations. Next, plan out at least two evacuation routes from your home, and have a plan for pets and livestock. When creating your emergency go-bag, keep the needs of pets in mind as well as the individual needs of each household member.

There are also some steps you can take to make your home safer during wildfire season, such as using fire-resistant materials to build and renovate in and around your home, keeping a hose that can reach any area of your property attached to a water source at all times, and clearing all flammable materials (including leaves and debris) at least 30 feet away from your home.

If your home does sustain fire or smoke damage this year, SERVPRO of Missoula has the tools and training to make it “Like it never even happened.” Call us at 406-327-9500.