Recent Posts

The Benefits of Air Duct & HVAC Cleaning

2/1/2019 (Permalink)

Why SERVPRO The Benefits of Air Duct & HVAC Cleaning Keeping ducts free of dust and debris may help reduce your energy bill and improve air quality in your home.

HVAC systems are often the biggest culprit in poor indoor air quality. The air inside your Western Montana home is full of tiny particles like dust, pollen and pet dander. When your furnace or air conditioner draws air, it also pulls in airborne particles.  Over time, these contaminants can build up inside the ducts, reducing air flow and re-circulating throughout your living space.

Like furnaces and air conditioners, air ducts require proper cleaning and maintenance to perform at their best. Keeping ducts free of dust and debris can also help reduce your energy bill and improve air quality in your home. More frequent duct cleaning is recommended if you have indoor pets, or are sensitive to indoor air quality. You should also have your ducts cleaned if you have recently renovated your home, as this will increase the amount of dust in your forced air system.

Air duct cleaning clears debris from your HVAC air ducts, registers, grilles, and other components of a HVAC system and provides these benefits for you and your home:

Creates a Cleaner Living Environment

Reduces Allergens and Irritants

Helps Everyone Breathe Easier

Removes Unpleasant Smells and Odors

Improves Air Flow Efficiency

Duct cleaning is not an easy job. Doing it right takes specialized equipment in the hands of skilled professionals like ours at SERVPRO of Missoula. Call us today at 406-327-9500, for more information.

The different types of water damage

1/31/2019 (Permalink)

Water Damage The different types of water damage The source of the water is important to determine the proper cleaning technique.

When water damage occurs, knowing what type of water you are dealing with is extremely important to ensure proper clean up. There are many different situations that can create water damage, and depending on the source of the water those can be categorized into three basic types: clean water, gray water, and black water. Some types of water damage are more dangerous than others—not just to the structure of the building, but also to you and your family. Our trained professionals at SERVPRO of Missoula know the best techniques to use to remove the water depending on its category.

  1. Clean Water - comes from a source that is clean, such as a sink or bathtub overflow, broken water line, or appliance malfunction. Clean water sources usually do not contain any contaminants, but be careful—what starts out as category 1 damage could easily become a higher category if it’s not taken care of as quickly as possible.
  1. Gray Water - comes from a source that may contain contaminants. Common sources of gray water include snow/rainfall, dishwasher or washing machine overflows. Again, when left untreated, a gray water situation could quickly become more dangerous.
  1. Black Water - considered the most dangerous category that could damage your structure. Black water includes sewage, flood waters from rivers or streams, or ground water which means it may be highly contaminated. Black water is a serious health risk to anyone who comes in contact with it unprotected and should be handled as an emergency by trained professionals as soon as possible. SERVPRO of Missoula offers 24/7 emergency service.

These precautions can help minimize damage from gray and black water while waiting for the professionals to arrive.

  • Avoid all contact with sewage and items contaminated by sewage. Make sure to wash your hands if you come into contact with contaminated items.
  • Avoid walking through contaminated areas, as you can spread damage to unaffected areas.
  • Don’t turn on HVAC system, if there is a possibility of spreading contaminated air.
  • Refrain from using household fans to dry the structure; air flow could spread contaminates.
  • Discard any food and products for hygiene and cleanliness if exposed to contaminated areas.

Should your Western Montana home or business experiences water damage, regardless of the type, you can rest assured that SERVPRO of Missoula has the training and experience to restore your property. Call us at 406-327-9500. 

Tarping and Board Up Services

1/24/2019 (Permalink)

Storm Damage Tarping and Board Up Services Tarping and boarding up a storm damaged roof or structure can prevent further or secondary damage until repairs can be made.

Fallen trees, fire, high wind and hail storms often cause roof damage. Safety should be your primary concern. Initial roof assessment should be completed from the ground as damage is not always visible. If you suspect damage to your shingles or structure, contact a professional immediately. And In the event of major roof damage, vacate the premises until it has been determined that it’s safe to return.

SERVPRO of Missoula can provide emergency roof tarp installation to prevent further damage. Tarping the roof will prevent secondary damage while the roof is inspected and repaired. Our professionals use approved board up techniques to minimize further damage and secure your property and protect the building from weather, animals and illegal entry. When disaster strikes your Western Montana home or business, SERVPRO of Missoula is ready to respond immediately with your roof tarping needs.

Other Related Storm Services

  • Overview of Storm & Flood Services
  • Water & Storm Damage Tips
  • Disaster Recovery Team
  • Water Restoration Process
  • Caring for Your Belongings
  • Mold Remediation
  • Sewage Cleanup
  • Carpet Cleaning
  • Odor Removal
  • Commercial Storm Damage

Protecting Your Home from Winter Weather

1/23/2019 (Permalink)

Storm Damage Protecting Your Home from Winter Weather A few preventative measures can be limit damage caused by freezing temperatures.

A harsh, cold winter in Western Montana can have devastating effects on a home if you’re not properly prepared, and may result in unexpected damage. Below are some of the common causes of damage in the winter months.

  • Power outages - Heavy snow and high winds are a recipe for widespread power outages. It’s important to prepare a plan now before a possible outage by learning about alternative heat sources and knowing how to safely use them in your environment.
  • Frozen Pipes – A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the back flow pressure between the water source and the blockage.
  • Ice Dams – Ice dams can be a major problem during the winter season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot easily flow or run into the gutter system, it can back flow under the roof’s shingles and into the structure’s interior areas.
  • Puffbacks – A messy furnace malfunction, such as a puffback occurs when an oil burner backfires, sending soot throughout your home. It can happen all at once covering an interior in grimy soot, or a slow gradual leak.

There are a few preventative measures a homeowner can take to protect it from winter storm damage, such as:

  1. Have a reliable back-up power source to ensure continuous power to the building, or an alternative heat source.
  2. Insulating all attic penetrations.
  3. Ensuring proper seals on all doors and windows.
  4. Sealing all cracks and openings in exterior walls.
  5. Having an Emergency Preparedness Kit with three days of food, water, prescription medication and other supplies ready, is also important.

If you experience unexpected damage this winter remember SERVPRO of Missoula is faster to any size disaster, bringing the latest equipment and training to help make the water damage “Like it never even happened.” Call us at 406-327-9500.

Put Help in the Palm of Your Hand

1/22/2019 (Permalink)

Commercial Put Help in the Palm of Your Hand The SERVPRO® Ready Plan App gives quick access to important information with just a few simple clicks.

Our SERVPRO® Ready Plan App is a no-cost readiness plan that places your ready plan data on your mobile device for quick access during an emergency. The SERVPRO® Ready Plan is a tool that Western Montana property managers and owners, both residential and commercial can use. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile (ERP) for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home or business. In just a few easy steps, you can get started creating an Emergency READY Profile for all of your properties. To learn more contact SERVPRO of Missoula at 406-327-9500, or to simply get started using your computer, tablet or smartphone, just click here: https://ready.SERVPRO.com/home/mobileapp

When disaster strikes you can be ruined or you can be READY!

1/21/2019 (Permalink)

According to the latest research, an estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen. Of the businesses that survive, the overwhelming majority had an emergency preparedness plan in place.

SERVPRO of Missoula can work with your business to develop an Emergency READY Profile to minimize your interruption by providing you with an immediate plan of action. Your profile is a startup approach that provides the critical information needed to begin mitigation and recovery services. It’s designed to be a quick reference of important building and contact information.

The SERVPRO Emergency READY Profile Advantage:

  • Provides a no cost assessment of your facility. No need to allocate funds, giving you great value at no cost.
  • Gives you a concise profile document that contains only the critical information needed in the event of an emergency. It only takes a little time to complete and will not take you away from current projects, but it will save a lot of time if ever needed.
  • You have a guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO of Missoula Professional as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and is close by.
  • Identifies the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

The Emergency READY Profile is a tool for property managers and owners in Western Montana. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens”. No one ever plans on a disaster, but you can plan for it and SERVPRO of Missoula can help. Call us at 406-327-9500 today.

Water Damage: Common Causes and Prevention Tips

1/16/2019 (Permalink)

Water Damage Water Damage: Common Causes and Prevention Tips Broken pipes and leaky dishwashers are just a couple common causes of water damage.

Water damage can be a homeowner’s worst nightmare and should never be taken lightly or neglected. The effects can be harmful to you, your family and your house if not taken care of in a timely manner. Preventing water damage is easier than you may think and is absolutely necessary because, if it’s ignored, the consequences can be extremely costly.

Common Causes of Water Damage

Your home can experience water damage from a number of sources. Some of the major causes include:

  • Leaky dishwashers
  • Broken pipes
  • Overflowing washing machines
  • Roof leaks
  • Foundation cracks
  • Leaky windows and doors
  • Poor exterior siding
  • Faulty gutters
  • Floods
  • Sump pump failure

Whenever and however water enters your home, there’s potential for water damage. Although the causes of water damage can be from a number of different sources, the effects that come from unwanted water in the home remain fairly constant, including the growth and spreading of mold and mildew, possible contamination of black water which can contain pathogens and can cause serious health risks, and damage to appliances, wiring and gas lines, just to name a few.

How to Prevent Water Damage

There are a number of ways to help prevent unwanted water from entering your home. Preparation and preventative maintenance steps are very important and will save you a lot of time, stress and money if you do experience a flood or other heavy precipitation.

Maintain Proper Drainage

Clean and properly functioning gutters will help water flow away from your foundation, and make sure your yard slopes downward from your foundation.

 Test Your Sump Pump

Routinely test to make sure your sump pump is working properly by filling it with water slowly and check to see if the float rises and in return the water levels fall. If this doesn’t happen, then you need to repair or replace your sump pump.

Check for Any Leaks Around the House

Go around your house and check for any dark spots under pipes, stains on the ceilings or walls and any other dripping water. It’s important to check your roof as well for any leaks and repair any missing or damaged shingles and install weather-stripping on the bottom of drafty, uneven doors.

Check Your Exterior Siding

Limit water damage via exterior siding by using one of the many types of non-porous siding materials. Wood siding can rot and warp which can lead to water damage, moisture and pest problems.

Living in Western Montana, you know that your home will face a variety of heavy weather conditions. The professionals at SERVPRO of Missoula provide water damage mitigation and restoration services. If you ever have water damage, call us at 406-327-9500. We will be there to clean up the mess 24 hours a day, 7 days a week and make it "Like it never even happened." 

What would you do if your business suffers a fire?

1/15/2019 (Permalink)

Commercial What would you do if your business suffers a fire? Firefighter leaves a burning fire.

If a fire strikes your business or commercial property in the Western Montana region, knowing what steps to take can help reduce some of the obvious stress and anxiety associated with not just the obvious property destruction, but also the economic turmoil business disruption that a fire can cause. Being prepared can save you time and money, and help ensure your business’s continued success.

  1. Call your Insurance Company Immediately
    Be sure that you call your insurance company as soon as it is safe for you to do so. This step is important because your insurance agent will work with you to file a claim and determine how much coverage you'll attain for the commercial damages.
  2. Contact A Fire Remediation Expert
    Once the fire department has doused all of the flames, call a fire remediation expert. SERVPRO of Missoula will be able to provide you with a thorough assessment indicating the extent of the damages. Don't ever attempt to handle any of the cleanups, drying, or restoration processes on your own. Doing so could put you in danger of injury and/or illness.
  3. Assemble Essential Records
    In addition to contacting a fire remediation expert, make sure that you assemble your business's insurance company. To guarantee that you can have all of your files ready in a safe place, make sure to store your important documents in a fireproof safe, and when possible have access electronically to the critical information, because you don’t know how long it may be until you can access your files.
  4. Get Permission to Re-enter the Building
    Always ask the fire department or another local authority when and if you can reenter your building. In some cases, fires can weaken the structural integrity of the commercial property and make it subject to collapse. This is why you need to assure that reentry is safe for you and your employees.


Locally owned and operated 
If your business caught on fire, don't worry. Instead, call the professionals at SERVPRO of Missoula and let us start cleaning up immediately. Acting quickly is the key to limiting damages and expediting the restoration process. Our highly trained technicians and top of the line equipment are available 24 hours a day, 7 days a week, 365 days a year to respond quickly to your Western Montana commercial fire emergency event. When damage occurs, we have the resources and personnel to help. Call us today at (406) 327-9500.

A clean clothes dryer reduces your chance of fire

1/10/2019 (Permalink)

Fire Damage A clean clothes dryer reduces your chance of fire Most clothes dryer fires like the one pictured here, can be prevented with proper installation and cleaning.

According to the National Fire Protection Agency, between 2010-2014 US fire departments responded to an estimated 15,970 fires each year involving clothes dryers and washing machines. Clothes dryers accounted for 92% of those fires, washing machines and washer dryer combinations accounted for the remainder.

Doing laundry is most likely part of your everyday routine. But did you know how important taking care of your clothes dryer is to the safety of your home? Failure to clean dryers is the leading cause of home clothes dryer fires. With a few simple safety tips, you can help prevent a clothes dryer fire.

  • Have your dryer installed and serviced by a professional.
  • Do not use the dryer without a lint filter.
  • Make sure you clean the lint filter before or after each load of laundry. Remove lint that has collected around the drum.
  • Rigid or flexible metal venting material should be used to sustain proper air flow and drying time.
  • Make sure the air exhaust vent pipe is not restricted and the outdoor vent flap will open when the dryer is operating. Once a year, or more often if you notice that it is taking longer than normal for your clothes to dry, clean lint out of the vent pipe or have a dryer lint removal service do it for you.
  • Keep dryers in good working order. Gas dryers should be inspected by a qualified professional to make sure that the gas line and connection are intact and free of leaks.
  • Make sure the right plug and outlet are used and that the machine is connected properly.
  • Follow the manufacturer’s operating instructions and don’t overload your dryer.
  • Turn the dryer off if you leave home or when you go to bed.

And don’t forget…

Dryers should be properly grounded. Check the outdoor vent flap to make sure it is not covered by snow. Keep the area around your dryer clear of things that can burn, like boxes, cleaning supplies and clothing, etc. Clothes that have come in contact with flammable substances, like gasoline, paint thinner, or similar solvents should be laid outside to dry, then can be washed and dried as usual.

If you experience smoke or fire damage in your home or business anywhere in Western Montana, call SERVPRO of Missoula at 406-327-9500 to clean and restore you to preloss condition. We have highly trained technicians and top of line equipment to help clean and repair your fire loss, no matter how large or small.

Make sure your home or business is ready for winter!

10/29/2018 (Permalink)

Storm Damage Make sure your home or business is ready for winter! Western Montana's winter can be hard and long - make sure your home or business is ready!

With the change in seasons there are a few things homeowners can check to help get ready.  Check to make sure hoses are disconnected from exterior faucets, even if they are frost-free faucets.  Leaving a hose connected increases the possibility of a frozen hose bib, which can rupture inside the exterior wall of your Western Montana area home and cause flooding. 

Make sure the thermostat is set to an appropriate temperature if you’re planning on being away from home over the holidays.  Open cabinet doors for cabinets that have plumbing, especially on exterior walls to make sure the temperature stays above freezing.  Have a professional check and service your furnace for proper operation and signs of potential failure.

If you are planning on being away from home for an extended period of time it is a good idea to have a plumber winterize the plumbing system.  If winterizing isn’t possible, turning off the water main can be a good way to ensure that if a problem does arise, it doesn’t cause too much damage before it is located.

If the unfortunate does happen, be sure to give us a call here at SERVRPRO of Missoula at 406-327-9500.  We have highly trained technicians and top of line drying technology to help restore your Missoula home or business after a flood.  Call us today to see what we can do for you!