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Fire & Water - Cleanup & Restoration

The different types of water damage

1/31/2019 (Permalink)

The source of the water is important to determine the proper cleaning technique.

When water damage occurs, knowing what type of water you are dealing with is extremely important to ensure proper clean up. There are many different situations that can create water damage, and depending on the source of the water those can be categorized into three basic types: clean water, gray water, and black water. Some types of water damage are more dangerous than others—not just to the structure of the building, but also to you and your family. Our trained professionals at SERVPRO of Missoula know the best techniques to use to remove the water depending on its category.

  1. Clean Water - comes from a source that is clean, such as a sink or bathtub overflow, broken water line, or appliance malfunction. Clean water sources usually do not contain any contaminants, but be careful—what starts out as category 1 damage could easily become a higher category if it’s not taken care of as quickly as possible.
  1. Gray Water - comes from a source that may contain contaminants. Common sources of gray water include snow/rainfall, dishwasher or washing machine overflows. Again, when left untreated, a gray water situation could quickly become more dangerous.
  1. Black Water - considered the most dangerous category that could damage your structure. Black water includes sewage, flood waters from rivers or streams, or ground water which means it may be highly contaminated. Black water is a serious health risk to anyone who comes in contact with it unprotected and should be handled as an emergency by trained professionals as soon as possible. SERVPRO of Missoula offers 24/7 emergency service.

These precautions can help minimize damage from gray and black water while waiting for the professionals to arrive.

  • Avoid all contact with sewage and items contaminated by sewage. Make sure to wash your hands if you come into contact with contaminated items.
  • Avoid walking through contaminated areas, as you can spread damage to unaffected areas.
  • Don’t turn on HVAC system, if there is a possibility of spreading contaminated air.
  • Refrain from using household fans to dry the structure; air flow could spread contaminates.
  • Discard any food and products for hygiene and cleanliness if exposed to contaminated areas.

Should your Western Montana home or business experiences water damage, regardless of the type, you can rest assured that SERVPRO of Missoula has the training and experience to restore your property. Call us at 406-327-9500. 

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