Recent Commercial Posts

Schedule a carpet cleaning for your Missoula business!

7/19/2021 (Permalink)

A customer and technician stand next to a SERVPRO vehicle, looking at a binder. Dirty carpets? Call in the clean-up crew that’s been around since 1967!

The average lifespan of commercial carpet ranges anywhere from three years to ten years. Replacing carpeting is a significant investment, so if you’re a business owner with carpet in your workspace, you’re probably interested in seeing that carpet last closer to ten years, rather than having to replace it every three. And because carpet is a soft surface that can trap dirt and bacteria, carpet maintenance is about more than just financials; it’s also about the health of your employees and customers.

According to the International Sanitary Supply Association, one square yard of commercial carpet can accumulate up to a pound of dirt in just one week’s time, and up to twice that much during inclement weather. And dirt isn’t the only thing lurking between those carpet fibers. Dead skin cells, dust mites, bacteria, and pollen grains are also frequent offenders, and if your business is pet-friendly, pet hair and urine will also be a common culprit. Any and all of these particles can become airborne when disturbed (walked on), and agitate individuals with asthma or allergies.

You may still ask, “Does my workspace really need professional cleaning? Isn’t consistent vacuuming enough?” And while studies do show that frequent vacuuming can significantly lower allergens in a carpeted space, a standard vacuum just isn’t able to get deeply ingrained dirt and particles. In fact, most carpet warranties require you to have a professional carpet cleaning every twelve to eighteen months. That’s where SERVPRO of Missoula comes in. SERVPRO of Missoula offers a wide range of carpet cleaning methods with the use of specialized cleaners to help your commercial carpet last longer and protect the health of your customers and employees. For more info on our carpet cleaning services, check out, or better yet, give our office a call at 406-327-9500.

How SERVPRO of Missoula makes commercial fire damage “Like it never even happened.”

6/10/2021 (Permalink)

A fire fighter stands outside a burned-out restaurant façade. A fire in your business can make you feel hopeless, but SERVPRO of Missoula can make it “Like it never even happened.”

If you own a business, your first priority is keeping the doors open. When something unexpected—like a fire or smoke damage from a nearby fire—occurs, one of your primary concerns is how long the damage will take to fix. So, when you search for a restoration company to help get your business back to normal, you look for one with a reputation for being able to get the job done thoroughly and efficiently. That’s where SERVPRO of Missoula comes in.

Here at SERVPRO of Missoula, we’re committed to making that damage “Like it never even happened.” But what does efficient, thorough fire restoration look like? It starts with clearance from the local fire department to ensure that the structure is safe to work in. If a fire caused structural damage, a structural engineer will be called in to monitor the project and keep everyone on the jobsite safe. Next, our technicians will place air scrubbers throughout the affected area to filter smoke particles and begin purifying the air. Salvageable textiles will be sent to fabric restoration professionals while SERVPRO of Missoula technicians secure the necessary commercial permits to begin removal of all charred material within your business, and complete HEPA vacuuming and cleaning. Final deodorization takes place using an ozone or hydroxyl generator, and from there our experienced project managers will create a scope of work for any necessary repairs. Throughout the entire fire restoration process, your SERVPRO of Missoula project manager will always be available to answer questions and notify you of the job’s progress, so you can rest assured that everything is being done to make your commercial fire “Like it never even happened.”

Fire risks for Missoula businesses

4/29/2021 (Permalink)

Burned out warehouse full of smoke. Over 100,000 commercial fires occur in the U.S. every year – protect your business with these simple prevention steps!

The home is the most likely place for a fire to occur—that’s where we cook, where we light candles, where we kindle fireplaces to keep warm in the winter—and so we tend to focus most of our fire prevention efforts in the home. And while it’s true that more fires occur in houses and apartments than in non-residential structures, non-residential fires in the United States still total over 100,000 each year. If you own a business or manage employees, it’s important to know where the risk of fire is highest in your work environment so you can take preventative measures and keep your employees safe.

Cooking is the number one cause of structure fires, even outside the home. For this reason, smoke detectors and fire extinguishers should always be installed in spaces with cooking appliances—even if it’s just a microwave—and sprinkler systems should be in place wherever possible. Carelessness is the second-leading cause of non-residential structure fires. This is why fire safety and prevention training should always be implemented in the workplace and include regulations such as where it is safe to smoke and discard cigarettes on the premises; if, where, and when candles are allowed; if, where, and how heating equipment is to be used in the building; and proper use of electrical devices that may be fire hazards. Another leading cause of commercial fires is HVAC system malfunction. You can greatly reduce the risk of an HVAC system malfunction by having your work space’s HVAC system cleaned and inspected annually.

SERVPRO of Missoula can help identify these and other risk factors in your commercial space and create an emergency plan for your employees at no cost – call us today and ask about our Emergency Ready Profiles!

Emergency Readiness at your Missoula Business: Shelter-in-Place

3/18/2021 (Permalink)

Servpro ERP Logo Every business is vulnerable to risks. SERVPRO of Missoula can help you come up with a plan for combating them!

If you manage a business or own a commercial space, you expect your employees to report to work per their schedule and fulfill their job duties in a timely manner. Your employees expect you to provide them with a safe environment in which to do their job. Most of the time, these expectations are met without incident. Every commercial space is vulnerable to risk, however, and it’s important to have plans in place to protect your staff when something out of the ordinary occurs.

Some regional risks for businesses in Western Montana include forest fires, earthquakes, and winter storms. Then, health hazards, vehicle or machinery accidents, acts of violence, and power outages or equipment failure are risks that should be included in every Emergency Response Plan no matter your geographical location. In certain emergency situations, evacuation is the safest course of action (scroll down for our previous post, Emergency Readiness: Evacuation Plans). In others—like in the instance of nearby chemical spills or a fire across the street—it’s safer for employees to remain in the building until emergency services say otherwise. For these situations, your business should have a Shelter-in-Place plan.

Shelter-in-Place plans need not be elaborate. To start creating one for your business, designate an area near the center of the building where employees can congregate; this area should be away from windows, and on the second or third floor if available. In the plan, a specific employee should be assigned to shut off the building’s air intake system. As with evacuation plans, your Shelter-in-Place plan should be triggered by an alarm or other alert system recognizable to your employees, and your staff should run practice drills no less than once a year.

Evacuation and Shelter-in-Place plans help keep your employees safe in the event of an emergency, and give them peace of mind all year round. Other ways to improve your business’s emergency preparedness include consulting local law enforcement in creating a Lockdown Plan (some departments even provide training) for our facility, and writing a Crisis Communication Plan, which lets your employees and your customers know exactly when and in what form they can expect contact from you about returning to work after a crisis.

If you’re interested in preparing a comprehensive Emergency Response Plan for your business, call SERVPRO of Missoula for more information!

Bad Odor in Missoula Store?

2/15/2021 (Permalink)

A clean drain in a commercial business is shown. We are specialty-trained to remove odors in commercial businesses in Missoula.

Inconvenient Odor

There was a foul odor in my Missoula gas station convenience store that we could not locate. It was so off-putting that employees and customers were complaining. We pulled all of the shelves out and thoroughly cleaned the store from top to bottom, but the smell prevailed.

            Scientific Odor Removal

SERVPRO® of Missoula understands the effects bad odors can have on a business, and we know that proper identification of an odor can be a tricky thing. Our technicians are educated and trained in the science of odor removal. In this case, the odor was originating from the drain in the men’s and women’s bathrooms. The odor was created by bacteria in the drain. We extracted the standing water in the drain systems and cleaned, disinfected, and deodorized the drain and the bathrooms, which neutralized the odor.

Deep Cleaning Services

Once we learned that SERVPRO® provides deep cleaning services, we got an assessment of other high traffic areas in the store that would benefit from routine deep cleaning, and now the store always looks it’s best!

Call Us!

When your Missoula business has a bad odor, SERVPRO® of Missoula is Here to Help. ® We provide deep cleaning and routine maintenance services for your commercial business to keep your customers coming back. Call us at 406-327-9500.

SERVPRO of Missoula is Independently Owned and Operated.

Emergency Readiness at your Missoula Business: Evacuation Plans

2/4/2021 (Permalink)

A fire exit sign on a gray door. Having an Emergency Response Plan for your business can save precious time in the event of an emergency and can help keep your employees safe!

Emergency drills are not only commonplace in public schools across the nation, but are actually required by law in most states. The importance of these practices in schools is self-evident, and yet they are often completely dismissed in the workplace. While some emergencies are region-specific and don’t affect the Missoula area (such as hurricanes and tornadoes) all workplaces are vulnerable to emergencies of one type or another. Assessing risks and creating a plan for your business in accordance with those risks can make your employees feel safer at work, help your business get back up and running quicker after an emergency, and even save lives.

In any emergency situation, you have a choice to evacuate or to take shelter. The first step in creating an Emergency Response Plan for your business is to perform a risk assessment of your facility, and for each risk decide which course of action is appropriate. One risk common to all workplaces is the risk of fire, wherein evacuation is of course necessary.

Your evacuation plan should include the following: a recognizable alarm system that can be heard throughout the facility; at least two exits per floor, which are clearly marked and accessible; previously arranged accommodations (such as a designated aide, if necessary) for employees with disabilities; and a roster of employees (plus visitor check-in list, if applicable) so each individual can be accounted for once reaching your designated off-site assembly area. Once you’ve created an evacuation plan with these components, you should assign specific employees to tasks like directing others to the exit in the event of an evacuation, bringing along a first aid kit (this should be readily accessible within your facility), and bringing the employee roster. You also want to make sure to run practice drills with your employees no less than once a year.

To get started on your business’s evacuation plan, you can visit and download their Emergency Response Plan Worksheet. Also, keep an eye out for another SERVPRO of Missoula blog delving into Shelter-in-Place emergency plans.

Frozen Pipe Damage in Missoula Office?

1/25/2021 (Permalink)

A frozen pipe is shown with frozen water coming out of it. We respond to commercial water damage emergencies 24 hours a day in Missoula.

January in Missoula

The coldest month in the year for Missoula is January, when the average overnight temperature falls to 16.2 degrees Fahrenheit. When the water in water pipes freezes it expands, putting pressure on the pipes, causing them to break. SERVPRO® of Missoula responds to commercial water damage emergencies often in the Missoula area, and we offer these tips from the American Red Cross to prevent frozen pipes:

  • Keep garage doors closed if there are water supply lines in the garage.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on, set to a temperature no lower than 55° F.

Call Us Today!

SERVPRO® of Missoula is Here to Help ® Missoula business owners with commercial water damage emergencies 24-hours a day. Call us at 406-327-9500.

SERVPRO of Missoula is Independently Owned and Operated.

How SERVPRO of Missoula makes commercial water damage “Like it Never Even Happened”

12/24/2020 (Permalink)

before and after of a category 3 water loss in a gym. SERVPRO of Missoula makes water damage “Like it never even happened!”

If water damage occurs at your business, you may be tempted to remediate the problem yourself, thinking that will create less of a disturbance to your business operations than a professional restoration company would. On the contrary, SERVPRO of Missoula’s highly trained team of restoration technicians respond to emergency water losses quickly to minimize the extent of damages, and use specialized equipment to speed up drying time. 

SERVPRO of Missoula engages all the three sides of the drying triangle (see our other blog: How SERVPRO of Missoula makes residential water damage “Like it never even happened”) by using air movers, temperature control, and dehumidifiers to create the most ideal drying environment for your business’s unique space. In addition, our project managers have extensive experience speaking with insurance adjusters, and will be there every step of the way to help you navigate your claim so you can get back to business as soon as possible.

While emergency water losses are often covered by insurance, long-term losses or damage that could have been prevented with proper intervention are usually not covered. That’s why it’s important to get it right the first time. If a burst pipe, flooding, or other water emergency occurs at your business, call the team that’s “Faster to any size disaster” – SERVPRO of Missoula 406-327-9500.

Commercial Building Fire in Missoula?

12/20/2020 (Permalink)

A fire hose is shown rolled up and stored in a wall in a commercial building. We are fire damage restoration specialists and we respond to fire emergencies 24 hours a day in Missoula.

U.S. Commercial Fire Statistics

Anytime your business is compromised by property damage is a devastating time. Time and money can go quickly and choosing the right people to do the job is critical. SERVPRO® of Missoula has a team of highly trained commercial fire restoration technicians ready to respond to any fire damage emergency 24 hours a day every day.

Between 2014 and 2018 there were 493,797 structural fires reported to local fire departments in the United States between. According to a report published by the National Fire Protection Association (NFPA) commercial property fires occurred 111,398 times during this period. Here is the breakdown by category for commercial fires from the NFPA:

  • Assembly  15,984
  • Educational      4763
  • Health Care, Detention & Correction  6719
  • Mercantile    18,972
  • Industrial       2925
  • Manufacturing 5270
  • Storage     22,401
  • Outside property 27,418
  • Unclassified       6946

Call Us Today!

We understand the importance of quickly restoring property damage as every day your operation is closed is a day of lost productivity and revenue. With this in mind, we approach these restoration jobs with the goal of minimal disruption to your employees and customers.

When your commercial businesses experience a fire damage emergency, SERVPRO® of Missoula is Here to Help.® Call us at 406-327-9500. We’ll restore your commercial fire damage in Missoula, “Like it never even happened.”

SERVPRO of Missoula is Independently Owned and Operated.

Biohazard Contamination in Missoula?

11/17/2020 (Permalink)

A large manufacturing plant is shown in a rural area. We respond to biohazard emergencies 24 hours a day in Missoula!

Biohazard Spills in the U.S.

In a recent report published by the United States Department of Transportation Pipeline and Hazardous Materials Safety Administration, there were 4794 incidents of biohazard spills during the unloading process of these materials, amounting to $2.7 million in damages in 2020 as of October 21. Missoula Manufacturing plants know the dangers posed by working with chemicals and other dangerous materials, and while safety is always the highest priority, sometimes accidents occur and when they do, SERVPRO® of Missoula is Here to Help.®

We employ some of the most highly trained technicians in the State of Montana and we are on call 24 hours a day and ready to mobilize quickly to respond to your call for assistance. We know that every second counts when a biohazard emergency occurs, and we are certified to clean and restore biohazards such as:

  • Sewage backups
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Call Us Today!

You never know when you are going to need help cleaning up a biohazardous spill, but when you do, SERVPRO of Missoula can provide cleanup and recovery services for many biohazard situations. Call is today at 406-327-9500.

SERVPRO of Missoula is Independently Owned and Operated.

Schedule a holiday cleaning for your Missoula business at your convenience!

11/12/2020 (Permalink)

A couple holiday shopping, wearing masks. Welcome holiday shoppers to your bright and shining business by calling SERVPRO of Missoula for a professional cleaning.

To put it lightly, 2020 has been a trying year for retail. But the holiday season has the potential to bring some much-needed business back into stores, and SERVPRO of Missoula wants to help you welcome them back in style.

With more customers turning out, you probably have at least two goals for your business this holiday season: for your facility to be in tip-top shape, and for your staff to bring their A-game in customer service. Forbes suggests that “if a customer has a good experience [in your store], they’re more likely to make additional impulse purchases.” In other words, you want your staff’s full attention on providing excellent customer service, so those customers leave (and return) happy, and you want your commercial space to be not just festive, but also clean; those boughs of holly won’t be too alluring if they’re decked to dirty, grimy halls. So, instead of assigning cleaning to your employees and risking dividing their attention during those peak shopping days, call SERVPRO of Missoula to schedule a professional cleaning at your convenience.

With over 100 exclusive SERVPRO cleaning products, our team here at SERVPRO of Missoula is ready to tackle the cleaning of carpets, walls, ceilings, light fixtures and ducts, and odor removal at your business. This holiday season, let us take care of the cleaning, so you can take care of your customers.

SERVPRO of Missoula Commercial Restoration Services Keep Our Businesses Running

10/27/2020 (Permalink)

A view of the plains, with mountains in the background. SERVPRO of Missoula keeps Missoula pretty!

Selective Highlights of History (no need to memorize dates)

The Glacial Lake Period of the Plains ended 12,000 years ago, clearing away Glacial Lake Missoula. The ice retreated, the water receded, and the lake bottom became the settlement, then the city, of Missoula.

The beginning of Missoula as a center for business was in 1864, when Worden & Co. built a sawmill/grist mill in Missoula Mills (the north end of the Higgins Avenue Bridge). The mill drew more business, which drew more people, which drew more business. Railroads, schools, newspapers and public offices became part of Missoula.

Montana became a U.S. state in 1889. Missoula residents took statehood in stride, voting to become an official city in the state. Missoula had rich soil, and with produce sections not yet invented, people grew their own vegetables. Missoula therefore earned the nickname “The Garden City.”

Present Day

Businesses in Missoula extend beyond mills and newspapers. One business, SERVPRO® of Missoula, provides restoration and cleaning for both commercial and residential properties.

SERVPRO of Missoula remediates commercial damage from storms and fires. We also provide cleaning services that go beyond the scope of a routine janitorial service and as part of disaster remediation. If there is an emergency, don’t delay calling. We have 24-hour emergency service every day, including holidays (“every day” means “every single day”).

Call SERVPRO of Missoula at 406-327-9500 to discuss what kinds of commercial restoration services we provide.

When fire and water take control of your life,

we help you take it back.

SERVPRO of Missoula is Independently Owned and Operated.

Water damage prevention tips for your Missoula business

10/1/2020 (Permalink)

A businessman consults a SERVPRO technician next to an open maintenance closet. Routine building maintenance is the first step to preventing water damaging in your commercial structure!

It goes without saying that commercial spaces are used differently than residential spaces. Usually, commercial spaces see a lot more daily foot traffic than a home does, and the wear and tear on a commercial building can differ depending on the type of business conducted there. And while many of the same causes of water damage commonly affect commercial and residential buildings, damage is often more extensive in a commercial space, and mitigation is met with more time constraints and special regulations. As a commercial building owner or manager, you can protect your business by knowing the common causes of water damage, keeping an eye out for early signs of a problem, and scheduling regular maintenance in key areas.

There are at least five areas in a commercial building where you can combat water damage with prevention: windows, outdoor water drainage systems, HVAC systems, sprinkler systems, and the building’s roof. Windows that don’t seal properly can lead to indoor moisture build-up over time, which also creates a risk for mold. Clogged gutters or drainage systems in disrepair can cause water to build up on the roof and around the foundation of your building, increasing the chances of water finding its way inside; sprinkler systems pose the same risk if not attended to according to the seasons (for example, having water blown out of the system before winter to prevent freezing). HVAC systems collect both particles and condensation, which means they need to be cleaned regularly (call SERVPRO of Missoula to schedule an HVAC cleaning no less than every five years) to prevent leaks or malfunction. Finally, roofs take the brunt force of the seasons to keep your building safe; in the winter, snow and ice build-up can compromise the integrity of the roof if not removed in a timely manner.

By ensuring that the windows in your commercial building seal properly, water has an unobstructed path to drain away from the roof and foundation, the HVAC and sprinkler systems are routinely cleaned and maintained, and that the roof is cleared off according to the seasons, you’re five steps ahead of water damage in your commercial building. But if the unexpected does occur, call (406) 327-9500; SERVPRO of Missoula will make it “Like it never even happened.”

Smelly Skunk Odor Scaring Customers in Missoula?

9/8/2020 (Permalink)

A cute little skunk faces the camera, holding his tail up to spray the photographer. We are odor removal specialists.

Bad Odors Happen

The Montana Striped Skunk has been known to visit homes and businesses in the Missoula area. These cat-sized critters emit a very strong odor from their well-developed scent glands that often precedes itself. You won’t see them very often during the daytime as they are nocturnal. They survive by reputation alone, and when they are frightened or feel threatened, they will spray their malodorous, cloying scent. SERVPRO® of Missoula’s team of technicians are certified in odor removal and have the training and equipment to identify and eliminate offensive odors from your office, warehouse, or home.

Advanced Technologies and Techniques

Bad odors can be caused by a variety of sources including fire and water damage and animal infestations. We use advanced techniques and technologies to identify the location and type of odor and will use one of a variety of odor removal products that are capable of penetrating surfaces to effectively neutralize the odor.

Call Us Today

There may not have been a skunk in our commercial building or home, but sometimes bad odors happen and when they do, SERVPRO® of Missoula is Here to Help.® Call us today at 406-327-9500. We’ll clean and deodorize your property in Missoula “Like it never even happened.”

SERVPRO® of Missoula is Independently Owned and Operated.

Are You Certified: SERVPRO Cleaned in Missoula?

7/27/2020 (Permalink)

Certified: SERVPRO Cleaned Sticker on Window of a Retail Store Certified: SERVPRO Cleaned in Missoula, give us a call.

A New, Higher Standard of Clean

As local commercial businesses begin to reopen their doors, it has never been more important to have a safe, viral pathogen-free environment for your customers and employees. With the pandemic and spread of the new coronavirus, COVID-19, what it means to be clean has changed.

We are announcing a new, defensive cleaning program that certifies your business in East Missoula  as being deep cleaned, sanitized and disinfected by SERVPRO® of Missoula.

Certified: SERVPRO Cleaned

What does it mean to be a Certified: SERVPRO Cleaned business? It means your employees and customers will know you have gone beyond the scope of the routing cleaning that a janitorial service would provide by having a proactive viral cleaning done by us.

Once the deep cleaning and disinfecting process is completed, we will post a Certified: SERVPRO Cleaned decal on your door recording the date of service so everyone will know when your business was last sanitized and disinfected. 

Call Us Today

Having a safe, clean workplace has never been more important. SERVPRO® of Missoula uses hospital-grade disinfectants that have been used to treat pathogens similar to the coronavirus as recommended by the CDC. We use EPA-approved products and adhere to CDC and local authority guidelines.

Call us today at 406-327-9500. We’ll clean and disinfect your business in East Missoula “Like it never even happened.”

SERVPRO® of Missoula is Independently Owned and Operated.

Get a free Emergency READY Profile for your Missoula business

7/23/2020 (Permalink)

A SERVPRO employee shows business owner data on a tablet. Call SERVPRO of Missoula today to start your free Emergency READY Profile.

According to FEMA*, as many as 50% of small businesses close down following a disaster. Of the businesses that survive, the overwhelming majority had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind, and lets your employees and patrons know that your business is “Ready for whatever happens.”

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

What is a SERVPRO Emergency READY profile?

  • A no cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes SERVPRO of Missoula, a recognized industry leader, as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage, which can save you time and money.

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.” No one ever plans on a disaster, but you can prepare for one and SERVPRO of Missoula can help. Call us at 406-327-9500 today to schedule your free facility assessment.

*Federal Emergency Management Agency