Recent Posts

Fire Prevention - Heating Sources

10/31/2016 (Permalink)

                The National Fire Protection Association reports that 1,345,500 fires were reported in 2015, up 3.4% from the previous year.  Those fires led to  3,280 civilian fire deaths and 15,700 injuries and causing $14.3 billion in property damage.  A fire department is responding to a fire every 23 seconds. Keep those statistics in mind as we move into the colder part of the year.  Staying warm during the winter months means more people are turning up furnaces, space heaters and firing up those wood stoves.  Keep the following tips in mind for keeping your family safe and warm this winter:


                -Avoid using extension cords to power any unattended heating source.  Voltage drops through undersized extension cords can cause a dangerous fire hazard.  Always use UL approved, gauge appropriate cords and make sure space heaters are not left unattended.


                -Always keep at least a three foot perimeter around any heating source clear of any combustible material.  Make sure doors / fireplace screens are in place and functioning properly to keep sparks and burning material where it belongs.  Make sure to have chimney flues inspected and cleaned annually.  Avoid leaving candles or any open flame unattended, even for a short period of time.


                -Test all smoke and CO alarms monthly to make sure they are working properly.  It’s also a good idea to develop and practice an evacuation plan in case the unexpected does happen.  Having multiple escape routes and a designated meeting place in the event of a fire will help you and your family stay safe.


                As always, if the unexpected does happen you can always count on SERVPRO of Missoula to respond to any fire or smoke damage.   We have the knowledge, experience and top of the line equipment to help make any fire damage “Like it never even happened.”  Call us today at 406-327-9500 to see what SERVPRO can do for you.

Winter is on the way!

10/11/2016 (Permalink)

Temperatures are starting to drop this week in Western Montana!  There are several things that are important for homeowners to as we move in to winter.  Below are just a few tips to help keep your home as prepared as possible for the cold season.

 Keep those gutters are clean and draining properly away from the structure.  Keep an eye on the roof throughout the winter to make sure ice dams aren’t forming.  Ice dams are caused by a build-up of snow and ice that can trap melting snow and even rain, forcing water up underneath the shingles and through roof sheathing.  It’s also a good idea to shovel snow away from the house to keep it from seeping inside or melting and filling window wells.

Be sure to maintain your furnace and change the filter at least every other month.  Annual furnace service from a qualified HVAC technician can help prevent a potentially dangerous failure later in the season.  Annual boiler inspections are also a good idea to help keep your hot water heat system running efficiently.

Make sure to disconnect and drain all hoses to prevent freezing.  Make sure any potentially exposed pipes receive enough heat and pipe wrap insulation to prevent freezing as well.  A few small fixes early in the season can help avoid a costly disaster later in the year.  If you plan on being away from your home for an extended period of time, make sure the thermostat is set high enough to prevent frozen pipes.  It’s also a good idea to shut off the water main valve, just in case something does go wrong while you’re away.

However if the unexpected does happen, you know you can count on SERVPRO to make it "Like it never even happened!"  We are standing by 24/7/365 to respond to any fire or water emergency.  With highly trained, professional service technicians and crews and the best equipment in the industry we’re Faster To Any Size Disaster!  Visit today to see what we can provide in case a disaster strikes your home or business.

Questions about Mold?

5/9/2016 (Permalink)

Mold Remediation Questions about Mold? Water damaged building materials can lead to mold damage that you can't see.

Many customers call SERVPRO inquiring about the potential health effects of known or suspected mold growth.  The only way to truly determine the extent of mold spore migration is through lab testing.  SERVPRO does not conduct air quality inspections, however we do have trusted vendors and subcontractors that provide these services.

Air or surface sampling can be helpful in determining the scope, or extent of a mold infestation.  Air samples are taken by drawing a predetermined volume of air through a sterile media, which is then sent to laboratory for analysis.  Lab analysis is able to determine type of spores found, as well as extrapolate estimated quantities of the spores identified.  Upon request most labs will include a report detailing any issues regarding the indoor air quality.  Most Indoor Environmental Professionals will complement the lab report with a recommended remediation plan. 

If you find yourself on the receiving end of this type of report for your home or business, call SERVPRO!  We have the experienced and trained technicians coupled with the proper equipment to execute mold remediation on any scale. 

Call SERVPRO today to see how we can help make your mold problem "Like it never even happened!"

Choosing the Right Restoration Provider

5/5/2016 (Permalink)

General Choosing the Right Restoration Provider Thermal imaging is one tool used to quickly scan large areas to determine the extent of affected materials.

After a water damage occurs it is important to begin emergency mitigation services as quickly as possible to minimize damage.  Deciding which restoration vendor to use can determine the extent of the damage, the duration of the project as well as the quality of the final product.  Make sure that you choose an experienced company that has the equipment and personnel capacity to manage your loss right from the start.  

SERVPRO trained technicians have the experience and all the latest equipment at their disposal to make your water damage Like It Never Even Happened!  We adhere to the IICRC S500 guidelines to make sure the end result is restored to prior loss condition or even better.  Hiring the wrong company can lead to costly problems down the road if the loss properly addressed.  When you hire SERVPRO to restore your home or business we will provide you with a detailed, professional Dry Report documenting all affected materials and daily drying progress.  Professional reporting showing the loss was handled properly and completely not only gives you peace of mind, but can be very helpful when disclosing the loss during real estate transactions.

SERVPRO works directly with your insurance carrier during the course of the project and can even bill your insurance directly.  We strive to provide consistent, accurate communication to both the property owner and the insurer to reduce any potential conflicts when it comes time to prepare the restoration estimate and invoice the project upon completion. 

SERVPRO has the capacity to handle your next water loss whether it’s a slow drip from a water heater in the basement to any size commercial loss.  With unmatched scalable resources we can bring large format equipment and highly qualified project management to any size loss!  Call SERVPRO!

Restoration after a Fire Damage

4/22/2016 (Permalink)

Cleaning fire and smoke smell is one of the most important activities that is required after the fire has damaged your homes and its contents. It is important to take immediate and appropriate action. Carpets, draperies, upholstered furniture and clothing usually can be refurbished after a fire, unless they have been scorched or severely water damaged. The most iportant thing to do is get professional help from a experienced fire smoke damage company.

Smoke odor could remain in clothing, upholstered furniture, carpets and draperies unless it is properly deodorized. Fire restoration professionals and some dry cleaners use a deodorizing process for cleaning fire and smoke smell. They actually break up the smoke molecule to eliminate the odor. This deodorization process is called the ozone treatment. The ozone treatment produces an oxidizing agent that creates the same sweet smelling air associated with a rain storm. The ozone treatment can be done by a fire restoration professional at the home with an ozone generator. Sometimes household textiles are deodorized in an ozone room. If the process is done at home, clothing, upholstered furniture and other textile items are put under a tent while the ozone generator is operating. It is an effective method for cleaning fire smoke damage smell. Clothing and other textile items should be deodorized before they are cleaned; otherwise, the smoke odor could be set in the fabric.

Smoke can enter and remain in and between the walls of the living space. If it is not properly removed, the smoke odor reoccurs from time to time, particularly during damp periods. Therefore, action should be taken to properly remove all smoke odors. Fire restoration professionals can help you in cleaning fire smoke damage smell and eliminating the smoke odor with a process called thermal fogging. This process opens the pores in the walls and neutralizes the smoke odor. There is probably no process a home owner could use that would work as effectively as thermal fogging. If the attic has been insulated prior to the fire, it may be necessary to remove the insulation. Insulation cannot be cleaned; unfortunately, it will need to be replaced because insulation retains smoke odors. Also cleaning the walls and ceiling and painting them is a good idea depending on the amount of smoke damge.

Soiled clothing is cleaned by a variety of laundry methods. Cleaning fire and smoke smell from all clothes with same method is not possible. To effectively remove soot and smoke damage from household textile items such as carpet, draperies and upholstered furniture, it is necessary to use the appropriate chemicals, the right equipment and judgment that come from experience. Properly trained fire restoration professionals have the knowledge and materials to refurbish household textiles after a fire.

The most important guideline for home owners to remember while cleaning fire and smoke smell is not to begin cleaning until the visible soil and smoke odor are removed. In the long run, money can be saved by contacting a fire restoration professional immediately. These experts can be identified through friends whom may had to go through this, or in the yellow pages under water and fire restoration and generally are willing to travel several miles to restore a home.

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Call in the cleanup team that's Faster to Any Size Disaster!

4/13/2016 (Permalink)

SERVPRO of Missoula is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 406-327-9500

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of [[Franchise Name]] has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Missoula

SERVPRO of Missoula specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.